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OverviewDon’t just work. Work Happy.A career in gaming? At Hollywood Casino at Toledo we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.An individual could be successful if they possess the following.Your daily responsibilities include
Responding to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location
Monitoring communication equipment to maintain contact with dispatcher
Removing or assisting in removal of victims from scene of accident or catastrophe
Determining nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice
Administering prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or abrasions, or administration of artificial resuscitation
Communicating with professional medical personnel at emergency treatment facility to obtain instructions regarding further treatment and to arrange for reception of victims at treatment facility
Assisting in removal of victims and occasionally, transfer of victims to treatment center
Assisting treatment center admitting personnel to obtain and record information related to victims' vital statistics and circumstances of emergency
Maintaining vehicles and medical and communications equipment and replenishes first aid equipment and supplies
Assisting in controlling crowds, protesting valuables, or performing other duties at scene of catastrophe
Providing superior service to our guests
Must seek out opportunities to be of service
Maintaining highly visible patrols to insure a safe gaming experience
Assuring quality support to other departments so that they may serve guests more effectively
Maintaining public order and enforcing safety rules
Protecting property and assets
Creating fun and excitement with the customer
To be successful in this position it will require the following skill set
High school diploma or equivalent
Must have active certification to act as an EMT in the state our casino resides
Effective communication (written and verbal)
Previous customer service experience
Able to handle stressful situations dealing with the general public
Ability to work in an environment, which may be noisy
Need tact when dealing with difficult customers
Run on level surfaces, as well as, up and down stairs
Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations
Ability to effectively and efficiently move around all work areas including walking and standing for long periods of time
Ability to multi tasking as required (security officers cover a wide variety of different posts and work with all departments)
Required to initiate positive interactions with guests and employees
Actively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationships
The ability to operate company motor vehicles
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Something to leave you withPenn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.Now that you have read about who we are, here is your opportunity to see what we're about!Equal Opportunity EmployerCasino Property Hollywood Casino at ToledoPosition Type Regular Full-TimeCategory Security