Licensed Insurance Agent, P&C (Remote)Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support)LocationUnited States of AmericaApply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1544695EXTERNALENGLOBAL&step=1&utmsource=none)Job Title:Licensed Insurance Agent, P&C (Remote)Job DescriptionThe Licensed Insurance Agent, works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. In this position you represent a leading Property & Casualty client assisting members with their insurance related needs. Examples include: Inquiries addressing various types of billing, property and casualty policies, resolving questions and issues, demonstrating accuracy in processing changes. All while providing a positive and welcoming experience to members, being empathetic and answering their inquiries thoroughly and professionally. (Military veterans are encouraged to apply.)PLEASE INCLUDE CURRENT/ACTIVE LICENSE AND NPN NUMBERMust have an active resident license to sell P&C insuranceEnglish and Bilingual Spanish/English encouraged to apply.The Licensed Property & Casualty Insurance Agent interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a Licensed Property & Casualty Insurance Agent position at Concentrix is just the right place for you!As a Licensed Property & Casualty Insurance Agent, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a Licensed Property & Casualty Insurance Agent, you’ll work from home and:
Be efficient in navigating multiple systems.
Actively listen and ask questions to identify customer needs.
Advise on plan options, coverages, and pricing.
Process new and/or amended enrollments.
Ensure our clients’ customers enjoy authentic experiences.
Deliver expert customer experiences…with a smile.
YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Agent role include:
1 + years of customer service experience
Active resident license to sell P&C insurance
Verifiable High school diploma or GED
Basic computer navigation skills and PC knowledge
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Passion for helping others
Patient and empathetic nature
Ability to pass a background
Must reside in the United States or have a valid U.S. address for residence
WHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
$18.00 an hour entire length of training: English
$20.00 an hour entire length of training: Spanish
Shift differential once in production for evening and weekend hours.
Paid training (Classroom: 6 Weeks and Transition: 7 Weeks) and performance-based incentives
Lucrative employee referral bonus opportunities
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.Location:USA, OH, Work-at-HomeLanguage Requirements:Time Type:Full timePhysical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)Eligibility to Work:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.Must residein the United States or have a valid U.S. address for residence.Where Job May be Performed:Currently, this position may be performed only in the states listedhere (https://jobs.concentrix.com/global/en/advisor-positions) .Concentrix is an EqualOpportunity/AffirmativeAction Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the followingwebsites:English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf)Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf)To request a reasonable accommodation please clickhere (https://jobs.concentrix.com/global/en/reasonable-accomodation) .If you wish to review the Affirmative Action Plan, please clickhere (https://jobs.concentrix.com/global/en/affirmative-action) .Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1544695EXTERNALENGLOBAL&step=1&utmsource=none)
