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Job Description
Position Summary: The Home Sales & Leasing Professional is the property’s sales representative whose primary duties are to greet prospects, present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A Sales and Leasing Professional is service oriented and strives to make current residents feel welcome and comfortable in their community.
Essential Job Functions:
Marketing/Leasing
Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
Inspects models and "market ready" vacancies daily to ensure cleanliness.
Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or manager when appropriate.
Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific homes while communicating features and benefits.
Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
Administrative
Correctly completes all lease applications, assists with application verification, and notifies prospective residents of results. Types miscellaneous resident communication as needed.
Completes all lease paperwork including related addenda and accepts rents and deposits.
Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up.
Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
Inventories office supplies on periodic basis. Reports needs to manager.
Organizes and files appropriate reports, leases and paperwork.
Attends company meetings when requested.
Scan checks and issue delinquency notices
Assist in community and unit inspections
Assists manager and assistant manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
General
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multi-family housing.
Will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.
Performs any additional duties assigned by assistant manager, manager or supervisor.
Competencies
1. Superior customer service rapport building
2. Application of logical thinking to define problems
3. Exemplary written and verbal communication skills
4. Strong organizational skills with the ability to multi-task
Required Education and Experience
1. High School diploma or GED
2. Proficiency in MS Office applications (Excel, PowerPoint, Outlook, Word)
3. Minimum two years working in professional office environment
4. Bi-lingual, Spanish Fluent
Additional Qualifications
Manufactured/Mobile home leasing, property management experience
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About Us
Peak Management Company LLC with headquarters in Kansas City MO, owns and operates Manufactured Housing Communities across 7 states with over 3,000 sites. We proudly focus on providing affordable home buying and rental options with top stellar community management and resident service.
We recognize and reward both team and individual performance and success. A high growth business with a lot of professional growth and development opportunity!
I additional to competitive wages we offer employees a robust benefit package that includes:
Medical, Dental, Vision
Short term/Long term, Accident, Term Life, hospital indemnity, & critical illness insurance.
Any Day Pay Program Access to earned wages before pay day!
Housing Discounts Available
8 weeks paid Maternity Leave
Floating Holidays
PTO
Paid Philanthropy Day
Elevate your career and work experience at Peak Management Company. We are Property Management. Elevated.
