Desktop Windows 10/Office/ O365 / and other common desktop related software packages
Advanced troubleshooting and problem-solving skills.
Basic understanding of communication - name resolution/ TCPIP/ DNS/ DHCP
Fluent English skills.
Customer oriented attitude.
Good communication skills.
Ability to work processed based as part of a larger team.
Ability to work unsupervised at times and to prioritize the assigned workload accordingly
Ability to spot and address issues that require attention before they are raised by the user community
A Bachelor's degree preferably in Computer Science or equal experience.
Ability to learn and master new technologies
Financial industry experience a plus
Industry certifications a plus
ACI (Advanced Computing International) is a Global Technology Services, Products & Solutions Company focused on designing and delivering the next generation applications and digital experiences for businesses and consumers. We specialize in Big Data & Analytics, Digital Transformation, IT Service Management, Cognitive Solutions, Artificial Intelligence, IOT & Future Networks, DevOps, Enterprise Applications & Managed Infrastructure Services & Industry Specific Solutions. Leveraging the insights gained from working on innovative solutions and disruptive technologies, ACI develops Solutions to enhance business performance, accelerate product & applications time-to-market, harmonize Consumer Experiences and streamline their business operations. ACI works with clients across different business sectors: Financial Services, Healthcare, Manufacturing, Hi-Tech, Media, Utilities, Public sector, Retail, Telecom, E-commerce & Logistics, and Higher Education. ACI s core DNA is built on Innovation and co-existence to build a collaborative ecosystem where companies and consumers win.