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Academy Sports + Outdoors is one of the nation’s largest sporting goods and outdoor retailers. It’s no surprise that we not only know how to create experiences for our customers, but for our team members as well. Understanding our people and the things that matter to them the most has been at the core of theAcademy culture for over 70 years. With over 22,000+ team members, we take pride in creating a workplace environment that values hard work, commitment, and growth.
Academy Sports + Outdoorsis hiringPart Time Work-At-Home Customer Service Associates!
Eligible candidates must reside in Texas, Oklahoma or Alabama.
What you’ll do:
Answer incoming customer contacts (calls, chats, emails) in a professional manner
Respond to customer inquiries through multiple channels, as needed
Research and troubleshoot problems and provide resolutions by using available resources
Provide customers with product and service information
What we offer:
Fun, fast-paced work
Competitive hourly pay rate
Work-At-Home atmosphere!
Minimum Qualifications:
High school diploma or equivalent required
6+ months experience in a customer service related role required
Experience in an Omni Channel Contact Center environment preferred
Previous Work-At-Home experience preferred
Home Office Requirements:
Wired, broadband internet connection (Cable, DSL or Fiber) must be in place before starting
Work atmosphere must be free from noise, including but not limited to; televisions, audio equipment, pets, children, etc.
