Customer Service Assistant

Job SummaryWe are seeking a friendly and motivated Customer Service Assistant to support daily customer interactions and help deliver an excellent customer experience. This role is ideal for someone who enjoys working with people, answering questions, and developing strong communication and problem-solving skills in a supportive team environment.ResponsibilitiesAssist customers with questions about products and services.Provide friendly and professional customer assistance.Welcome customers and help address their needs.Support customer follow-ups and routine inquiries.Assist with customer satisfaction and retention initiatives.Maintain organized customer information and activity records.Communicate customer feedback and requests to team members.Support promotional and customer engagement activities.Collaborate with team members to achieve service goals.Represent the company positively during customer interactions.Participate in ongoing training and professional development.BenefitsPaid trainingCareer advancement opportunitiesProfessional development programsSupportive team environmentHands-on customer service experiencePerformance-based growth opportunitiesEmployee recognition programsOngoing mentorship and coaching