Manager of Operations II - Internal Only

Manager of Operations II - Internal Only

14 Sep 2024
Oklahoma, Tulsa 00000 Tulsa USA

Manager of Operations II - Internal Only

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MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.MedData has an excellent career opportunity available for a Manager of Operations to work in Tulsa, OK.POSITION OVERVIEWThis role serves as the face of MedData to our hospital clients on a day to day basis. The purpose of this position is to lead and manage all operational staff and client portfolios encompassing the assigned area within the division of the eligibility service line. Ownership of staff and associate procedures, clients and associated relationships, and revenue and cost functions is crucial.ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for day to day operations of staff and client needs

Manage and orient staff; assigns work, develops work schedules, instructs in proper procedures; assists with development and revision of department processes/procedures;

Monitor staff performance, provides employee recognition and feedback

Document issues and concerns to their Executive Director

Work collaboratively with the Executive Director to establish staff goals

Monitor overall project performance and provides monthly analysis of certification performance; reports findings and implements solutions when negative trends are noted

Monitor billing procedures and documentation, and provides updates with regulatory compliance; conducts periodic audits; and maintains files.

Develop relationships with clients and county agencies

Serve as the Point of Contact for MedData's client hospitals and Address client issues immediately as they arise

Ensure all communication from patients and providers have timely follow-up and resolution of complaints and concerns

Provide adequate training needs to the staff related to policies/procedures or government regulations

Represent MedData at client department meetings

Develop and implement effective communication channels to provide information to all staff members

Work collaboratively with other facets of the operations which includes Disability, AR Services, Early Out, IT and HR.

QUALIFICATIONS AND REQUIREMENTS

High School Diploma or GED; Bachelor’s Degree preferred

Minimum of 2 years of management experience, managing at least 5 people

Hospital revenue cycle experience preferred

Familiarization with state and federal programs

Strong leadership and communication skills, high service orientation and strong computer system and analytical skills are required

Excellent time management skills

Accustomed to working in a rapidly changing environment

Experience with Hospital systems such as STAR, EPIC, Cerner, Meditech, etc.

Working knowledge of Microsoft Office Suite and the ability to learn computer applications

Knowledge of HIPAA, ACA and EMTALA regulations

Excellent communication skills both written and oral

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 25 pounds.The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.To join our team of 2,000 employees and growing, please apply directly to this posting.MedData is an Equal Opportunity EmployerID: 2019-4908 External Company Name: Cardon Outreach External Company URL: www.cardonoutreach.com Street: 6161 S Yale Ave Telecommute: No About The Company (Text Only): MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

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Job Details

  • ID
    JC2702953
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    MedData
  • Date
    2019-09-15
  • Deadline
    2019-11-13
  • Category

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