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Collections Admin.
Blackmon Mooring / BMSCAT is an industry leader in emergency response and disaster recovery. Founded in 1948 we have the experience and resources to provide our clients the fastest and most reliable response to get their business back up and running after disaster strikes.
We are a high energy, fast paced and fun company! Most of our employees have been with us for 10+ years. We are seeking only the best in attitude and focus to get results.
Key Responsibilities
ï§ The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
ï§ Assuring all invoices are processed and sent in a timely manner.
ï§ Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
ï§ Accountable for reducing delinquency for assigned accounts.
ï§ Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
ï§ Must communicate & follow up effectively with sales dept. regarding customer accounts on a timely basis.
ï§ Establish and maintain effective and cooperative working relationships with dealers and sales.
Essential Functions
ï§ Weekly and monthly reporting to direct supervisor
ï§ Monthly Delinquency notices
ï§ Processing monthly credit memos and the appropriate reporting
ï§ High volume phone calls to assigned delinquent customers
ï§ Manage customers on the shutdown report
ï§ Reconcile customer disputes as they pertain to payment of outstanding balances that are due
ï§ Provide excellent & considerate customer service to dealers and sales
ï§ Internal and External customer interface
ï§ Participate in team planning meetings
ï§ Meet defined department goals and activity metrics
Required Skills
ï§ 3-5 years High Volume corporate Collections experience.
ï§ Knowledge of Billing and Collections procedures
ï§ Accounts Receivable knowledge/experience a plus
ï§ Strong attention to detail, goal oriented
ï§ Commitment to excellent customer service
ï§ Excellent written and verbal communication abilities
ï§ Ability to prioritize and manage multiple responsibilities
This position offers a base salary + bonuses, paid medical insurance and more.
HOW DO YOU APPLY?
Send your resume or brief job history by replying to this ad
Visit the Blackmon Mooring web site (www.blackmonmooring.com/careers ) and fill out an on-line application.
