Vacancy expired!
The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.
Job Duties:
Acquire and Maintain Customers
Clerical functions, including but not limited to office management and file maintenance
Create price tags, assist with store sigange and placement of new and returned product
Greets customers and facilitates in-store sales
Inbound/Outbound sales calls
Maintain a professional appearance
Maintains showroom appearance
Resolves customer service concerns as they arise
Responsible for answering phones
All other duties deemed necessary for effective store management
Required Skills:
Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person
Build and maintain files to company standards and policy
Intermediate math skills
Excellent phone skills
Must be able to explain product features and benefits
Must the able to explain terms of rental/lease agreement to customer
Must be organized
Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
Stooping, bending, puling, climbing, reaching and grabbing as required
Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics