Vacancy expired!
Overview:
As our company continues to grow, we are looking to add a bilingual English/Spanish Administrative Assistant position who will assist other team members in a multitude of duties. The duties include assisting in technical support (web), marketing, production and office work. In this position the successful candidate will provide telephone and email technical support for our web sites, be responsible for daily sales invoicing, fulfillment of orders, assist with various tasks in production of training videos and other duties as needed.
About our Company:
Northwest Media, Inc. is a 34-year-old company located in Eugene, OR that develops and provides online, self-directed training for foster, kinship and adoptive families. We serve over 130,000 parents around the world.
Northwest Media Mission Statement
We are a successful web-based social service company dedicated to improving the lives of children in care by strengthening the families and agencies that support them. We produce evidence-based, practical foster/adoptive parent training to address the complex challenges caregiving families face.
Northwest Media Culture
We are a small, independent company with a global vision.
We believe in purpose over profit; yet strive for profitability while providing a human response to the individuals and agencies we serve.
We are a talented and resourceful team, collaborating with specialists to develop exciting new products in support of our mission.
We value our employees and their families, and work with them to meet their needs.
We expect employees to take initiative and responsibility, and to use their talents and explore new approaches.
We are guided by a policy of honesty and transparency.
The Qualities of the New Team Member we are interested in:
The diverse talents and skills required include a positive personality, high proficiency in spoken English and Spanish, good phone manners, the ability to clearly explain and write processes, and record management. The ability to problem solve and work and communicate as a team member is critical.
Although not required, a person with previous social service or teaching background would be a strength.
Business Skills
Basic Computer and web
Customer support (will train)
Microsoft Office software
Basic Accounting software
Personal Skills
Bi-lingual verbal and written communication skills are important.
Self-management and self-motivation
Team spirit.
Patience.
Willingness to learn new skills
Creative
Affinity for working in a small business
Main Duties & Responsibilities as a team member –
Technical Web Support
Provide timely customer support via phone or email
Prepare daily sales invoices for online training
Prepare product orders –
Track & maintain product inventory –
Maintain calendar/schedule for recurring tasks
Assist with maintenance of procedure tracking & documentation
Assist Customer support staff as needed.
Marketing
Assist in upload parent & staff to agency accounts
Assist in staff webinar schedules, training information & user manual
Generate summary & usage reports
Maintenance of website pages and data base
Assist Marketing Director as needed
Assist with social media presence
Production:
Data entry
Review of courses prior to launch
Other duties to be assigned by NWM President and NWM Business Manager
Hours of Work: This position will begin as a 40-hour per week position. Hours may be flexible but will start Monday – Friday, 8:30A.M. – 5:00 P.M.
We are an equal opportunity employer.
COMPETITIVE SALARY and BENEFITS:
Our salaries are generally in the higher salary level for the position held.
(benefits available after regular employee status is achieved):
Health insurance;
PTO with 6 paid holidays,
Simple Plan Retirement Program and other benefits when qualified
Check out our websites:
www.northwestmedia.com
www.fosterparentcollege.com
www.sociallearning.com
Please respond by Craigslist email with an attached cover letter and resume to:
Lee White, Northwest Media, Inc.
This position will close on Friday July 2nd, 2021
