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DescriptionAre you an experienced Customer Service Representative looking to get your foot in the door with a great organization? A well respected and busy local Eugene/Springfield area company is in need of long-term temporary Customer Service Representatives. Use your talents in building relationships and database management with this 2+ month special project. The Customer Service Representatives will be calling providers to update information and then entering it into their system. Do you have recent, solid Customer Service Representative experience, preferably in a call center environment, along with fast and accurate alpha/numeric data entry of at least 8,000 KSPH? If this sounds like you and you also have outstanding customer service skills, strong attention to detail and good organizational skills then apply with OfficeTeam today at www.officeteam.com or call us at 541/345-9931 to find out more!Requirements
Strong customer service and office administrative skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Enthusiastic attitude and an engaging businesslike approach
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Proven knowledge of prooing
Deep understanding of alphanumeric data entry
Microsoft Word experience desired
Microsoft Excel experience
General familiarity with records maintenance
Good understanding of 10 Key Accounting
Foundational knowledge in Numeric over 10,000 KPH
Wide ranging experience with Numeric 8,001 - 10,000 KPH
Previous experience working with Alpha 8,001 - 10,000 kph
Skills in report generation
Comprehension of customer service
Earlier work involving typing over 60 words per minute
Practical knowledge of internet
Well-founded grasp of email
Quality experience with customer service experience
Experience with numeric data entry
Demonstrated experience performing extensive research to resolve complex customer inquiries
Critical thinking, problem solving, ability to work independently
Excellent verbal, written, and social skills
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $13.00 - $14.00 / HourlyLocation: EUGENE, ORDate Posted: September 30, 2019Employment Type: TemporaryJob Reference: 03610-0011186602Staffing Area: OfficeTeam
