Oregon Beverage Recycling Cooperative (OBRC) is a member-owned, cooperative corporation in charge of picking up and processing nearly 100% of all containers redeemed in Oregon. We pick up from over 2,700 retailers and OBRC's BottleDrop Redemption Centers across the state, and recycle millions of containers a day. As a result of what we do, more than 138 million pounds of beverage containers stay out of our landfills each year, and we all enjoy a cleaner, greener Oregon. OBRC is a growing company looking for motivated individuals to join our team and help make Oregon's bottle bill a continued success.
Summary
The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner. The Customer Service Associate will possess the ability to communicate effectively and provide a positive experience for our customers. They will maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards. The Customer Service Associate must be dependable with punctual attendance.
Primary Duties & Responsibilities
Adhere to OSHA Safety Standards and OBRC policies including but not limited to Personal Protective Equipment and Lock Out Tag Out
Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms
Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system
Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs)
Enforce daily limits in a professional and considerate manner
Efficiently and accurately complete all data entry requirements and the processing of beverage containers
Safely operate, maintain and troubleshoot equipment and Redemption Center tools
Escalate repair issues when necessary
Other job duties as assigned
Education/Experience
High School diploma or equivalent education is required
Customer service and/or cash handling experience is preferred
Experience in a fast-paced retail environment is preferred
Requirements – Skills, Job Knowledge & Abilities
Strong verbal communication skills
Ability to work well in a team environment
BENEFITS
Medical, Dental, Vision and Life Insurance plans for Full-Time Employees
401(k) with company matching
Paid Time Off
Paid Holidays
Ready to apply today? Click on the following link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=6be2215a-8ac9-49b6-8814-5e9b21a2c976&jobId=419946&lang=enUS&source=LI
