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JOB DESCRIPTION
Warehouse/Counter Worker
Summary
A warehouse/counter worker is responsible for assisting in the daily operations of a retail hose and fittings store, preparing orders for outside sales persons and warehouse tasks as assigned.
Duties and Responsibilities
A Warehouse/Counter worker shall be responsible for:
Assisting walk-in customers with their needs, write up their order, and follow through to completion
Answering customer questions, over the counter and on the phone, about the various products we sell and their applications.
Pulling orders for outside sales persons to deliver to customers
Assembling custom hoses
Pulling stock orders to be transferred to one of our other stores
Assisting with cycle counting of product
Restocking store and warehouse shelves with product
Cleaning the warehouse and store, as assigned
Emptying trash and recycling, as assigned
Accountability
The Warehouse/Counter Person is accountable to the Head of Counter.
Skills and Education Requirements
The Warehouse/Counter worker shall have:
High school diploma or equivalent GED
Must be a legal US resident
Must be 18 or older
Valid driver’s license and be insurable
Good customer service skills
Attention to detail
Must be responsible and exhibit professional behavior.
Mechanically inclined
Good with numbers and fractions
Good phone etiquette
Forklift use and operation a plus
Knows how to use, read and interpret a tape measure
Basic computer skills
Physical and Time Demands
The Warehouse/Counter worker position requires:
Must be able to at least 75lbs, and lift 50lbs repetitively.
Must be able stand for a majority of the work day
Must be able to pass a drug test
Standard hours for this position are Monday-Friday from 8am-5pm, with some possible variation, and some Saturday morning shifts.
Training/Mentoring
1. A-1 Coupling & Hose Employee Training
2. Forklift Training and Certificate
3. Basic Tribute Training
