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Who We Are:
GloryBee, a Eugene based, family-owned natural food and product manufacturing and distribution company founded in 1975. We are a dynamic team of individuals focused on providing our customers with quality products and superior customer service. Our firm foundation includes a strategic outlook focused on long-term vitality. We are seeking an innovative, people-focused individual who is ready to work hard and have fun in our local owned family business. We are tobacco and drug free (to include marijuana) at GloryBee.
Your Contributions to the Team:
As the Customer Service Representative II, you'll provide administrative and customer service assistance to our Sales Account Representatives and customers regarding the Wholesale or Manufacturing Sales channels. Daily tasks could include: answering inbound customer inquiries via phone, email and faxes, providing document control, conducting order entry, processing returns, analysis of sales report and project management.
You'll work alongside 4 CSRs in call center environment at our Distribution Center located at 29548 Airport Road. A typical work week is Monday - Friday 8:00 AM - 4:30 PM.
What We Are Looking For:
2 years of administrative or customer service experience, preferably in a sales call-center environment
High school diploma or higher.
Excellent math skills
Demonstrated customer service skills to include patience, attentiveness, positivity, tenacity, follow and empathy
Professional written and verbal communication skills and etiquette
The ability to effectively multi-task and problem solve in a fast paced work environment
Ability to quickly learn how to navigate through new software systems
Ability to type 40 words per minute
Proficient skill level in Microsoft Word and Excel
Strong organizational skills and attention to detail
Knowledge of food products, preferred
Why You Should Join the GloryBee Family:
Dynamic, forward thinking company that is passionate about healthy living, sustainability and quality, natural ingredients and products
Rewards and recognition for superior performance
Collaborative environment fostering teamwork and accountability
Opportunity to work for a company that positively impacts people's lives
Exceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedules
You will be embraced by company culture that is very much that of a family and acquire 150+ new "family members"
Visit our website to learn more at https://glorybee.com/careers
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For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://glorybeefoods.applicantpro.com/jobs/1225124-26693.html