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The Store Assistant Manager is responsible for establishing a productive flow of daily operations, and ensuring the store upholds efficient, organized, profitable, and high functioning standards set forth by leadership. The individual in this is role is expected to perform all tasks safely, efficiently, and effectively, and to use polite and respectful communication with staff, volunteers, and customers. This position requires energy and motivation while also providing growth potential to someone who is self-starting, communicative, and connected to the Habitat mission.
This is a full-time, non-exempt position reporting to the Store Manager. Compensation includes a starting hourly wage of $17.00 - $21.29 (commensurate with experience) plus a great benefits package including health insurance (medical, dental, vision, and alternative), generous paid time off, matching retirement plan, flexible spending accounts, and more!
Key Responsibilities
In partnership with the Store Manager:
Oversee store operations and employee performance
Ensure volunteer program success
Meet and exceed customer service standards
Model and maintain safe working conditions
Onboard employees and volunteers
Assist with performance management
Model a neat appearance and appropriate attire, including wearing the ReStore logo and name tag
Assume the role of Store Manager at the directive and/or absence of the Store Manager
. Requirements:
Two years minimum experience in a leadership or management role, or equivalent work experience
Experience volunteering and/or managing volunteers
Excellent communication skills (verbal, reading, and writing)
Basic math skills
Required Knowledge, Skills, and Abilities
Exemplary leadership and problem solving skills, including addressing unexpected issues and emergencies
Ability to effectively guide all aspects of store operations in coordination with Store Manager
Skill to manage customer and donor issues and complaints professionally and courteously
Ability to manage time and work-load efficiently, including timely arrivals and reports
Knowledge of safe and appropriate tool and equipment use, such as a forklift, pallet jack, and dolly
Knowledge of communication tools, such as telephone, email, and 2-way radio
Ability to effectively use, manage, and teach the volunteer management platform Volgistics
Adaptable to a changing work environment
Desire to learn and teach new operations skills as the program develops
Preferred Qualifications
College degree
Knowledge of retail industry and environmental areas
Work Environment and Physical Demands
This job operates in an open, warehouse retail environment
This position is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing
This employee must frequently lift, move, and/or load items over 50 pounds with mechanical assistance and/or a team lift
Schedule
40 hours/week, includes evenings and weekends
Requested Application Materials
Cover letter addressing how your personal and professional experiences have prepared you for this position
Resume
Three professional references
Employment is contingent on passing a background check.
Habitat for Humanity Portland/Metro East hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all employees can thrive.
Habitat for Humanity Portland/Metro East is an equal opportunity employer and seeks to employ and assign the best qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.
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