Patient Health Coordinator - Holistic Health Clinic

Patient Health Coordinator - Holistic Health Clinic

26 Nov 2024
Oregon, Medford-ashland, 97501 Medford-ashland USA

Patient Health Coordinator - Holistic Health Clinic

Vacancy expired!

Who we are: We are a holistic health and natural healing clinic in Ashland, Oregon providing patient care for general wellness, cancer, chronic conditions, and stress/age-related diseases.What we do: Our healthcare practitioners practice personalized, integrative botanical and nutritional medicine to support the health, lifespan, and quality of life of our patients. Custom protocols prescribed for patients consist of herbal and nutritional products of the highest quality, purity, potency, and clinical effectiveness.What we need: Our clinic is expanding and we need a committed, talented, and experienced individual – who shares our beliefs and values – to ensure that we maintain our reputation for the very highest standards in our field.Patient Health Coordinator / Client LiaisonEssential Duties & Responsibilities

●Liaise between Naturopathic Physician and our patients to coordinate and ensure successful delivery of all components of Mederi Care program

●Edit/forward protocol and handouts daily to patients

●Follow-up with patients after sending protocol to answer any general questions.

●Review queries with practitioner and accurately relay detailed responses from practitioner to patients

●Review and prepare patient files prior to appointments alerting practitioner to new information

●Order labs or call in prescriptions for patients

●Maintain timely charting of all patient activity

●Utilize ChARM EHR software as it pertains to the job duties

●Handle invoicing of patients consultations and invoicing for products

●Effectively articulate and explain Mederi Care approach to prospective, new, and existing patients

●Provide back-up phone support to front end reception as needed

●Assist with supporting and coordinating care for new and prospective patients including; provide general information, forms, scheduling, patient onboarding, answering questions and directing to teammates as appropriateRequirements

●1-2 years experience in medical/wellness field i.e., medical assistant, nutritionist, herbalist or healthcare coordinator

●Interest in integrative healthcare, training and/or certificate in herbalism preferred

●Experience and/or ability to mediate patient concerns in a calming and helpful manner on the phone or via email

●Passionate about health and wellbeing

●Exceptional customer service and phone/email etiquette given that there is no-direct patient-facing care

●Highly organized, capable of establishing priorities, strong follow-up

●Ability to deal gracefully with shifting patient and practitioner priorities

●Team player with a good sense of camaraderie

●Strong interpersonal skills with ability to deal courteously and effectively with internal and external requests

●Excellent written and verbal communication skills

●Effective time management skills and ability to multi-task

●Ability to remain focused and organized in a busy environment

●Positive attitude

●Empathetic, compassionate, sensitive to the unique needs of patients with cancer and chronic conditionsTo learn more about the Mederi Center Clinic visit: www.medericenter.orgHours: Non-exempt, full-time: 32+ hours/week. Half-day on FridayLocation: Mederi Clinic is located in Ashland, OR.Benefits: Regence health insurance, PTO (Paid time off), generous holiday pay, flexible schedule (partially remote), beautiful office and monthly apothecary product allowancePlease send your resume along with a cover letter that explains why you are interested in this position.

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Job Details

  • ID
    JC23523949
  • State
  • City
  • Job type
    Full-time
  • Salary
    $21 to $22 based on experience
  • Hiring Company
    Oregon
  • Date
    2021-11-24
  • Deadline
    2022-01-23
  • Category

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