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Our goal is to create a world class real estate experience for all of our clients and we are seeking an Administrative Team Member who is passionate about helping us reach our objectives and supporting the team. The ideal candidate must have some real estate, title, mortgage or legal administrative experience.
The natural ability to organize and prioritize daily tasks with minimal direction is critical in this position. Excellent communication and client service skills are a must. We are seeking an Administrative Team Member who adheres to the highest ethical standards, possesses impeccable attention to detail and exhibits an exceptional professional manner.
If you have the gift of hospitality, thoroughly enjoy interacting with others and have an amiable, outgoing and pleasant demeanor, we look forward to hearing from you. We are searching for a person who genuinely desires to help others, takes pride in their quality of work and also has the ability to multi-task and solve problems.
There is opportunity for advancement for someone who desires to contribute to the growth of the team they work with.
Please only submit resume if you have real estate, title, mortgage, or legal office experience.
Responsibilities
Marketing responsibilities include the creating and updating of marketing on Social Media platforms, MLS listing websites, brochures, videos and website design
Handle all bookkeeping and payroll
Develop and regularly re-evaluate the operations manual to document and update all office systems and specifications
Provide exceptional customer service as the point person for complaints or questions
Put all systems in place for back-office agency support to include customer support, database and information management and lead generation
Build, implement and manage all systems for customers, lead generation, database management and back office support
Coordinate marketing events and client activities
Act as a liaison between clients and team members
Participate in company-provided training sessions
Create and maintain an operations manual that documents all systems and standards
Be the first point of contact in handling client inquiries and complaints
Qualifications
Must have a valid Real Estate License
Must possess excellent communication skills and have a positive, upbeat attitude
Ability to multitask, work in an environment where frequent interruptions may occur
Technologically savvy and able to learn new programs quickly and able to troubleshoot common issues; proficiency in Word, Excel, Power Point, Gmail, and Internet skills
Have excellent attention to detail and high-level accuracy
Concerned with doing things the right way the first time
Flexible in daily routine; ability to prioritize and manage shifting responsibilities
Ability to assess, prioritize and act quickly
Learning based and solution oriented
Deadline driven and extremely organized
Open to new ideas and systems
Able to stay calm and patient when faced with emotional situations
Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities
A true professional, who supports the entire team in achieving their goals
If you are a great fit for this, please submit your resume.