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Job ID: 5542796Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Strategic Execution & Operations (SEO) Office focuses on achieving quality performance across our businesses to enable the company to execute more effectively against our regulatory priorities and further drive our transformation.The SEO Office’s mission is to create a one Wells Fargo consistent, coordinated, and efficient operational excellence mindset through:
Ensuring that our business design and practices achieve our risk management goals and satisfy our regulatory priorities
Addressing regulatory criticism and clear strategic regulatory priorities
Aligning business strategies and execution
Driving greater consistency of process, practices and execution
Identifying opportunities for organization changes that reduce complexity and achieve the benefits of streamlined efficiencies
Establishing monitoring and accountability metrics to drive and maintain execution performance
We believe that Process Excellence is made up of elements of leadership, teamwork, methods, and practices. We believe it is foundational to the repeatability of any operation, service, function or capability we utilize in the bank. When learned and embedded into a business culture, a business can transform many key attributes including quality, cost, risk and productivity. Ultimately, we want to create an environment that maximizes the talent of our team members and our knowledge of Process Excellence so that we can deliver world class solutions and services to our customer base.We are seeking an experienced professional to join us to help design and continuously enhance specific areas within the Enterprise BPM Process Definition Methodology. This individual will be a process definition subject matter expert who partners directly with key business partners whose domains integrate with the Enterprise Process Definition methodologies. This individual will become a domain expert in both the Process Definition practice as well as the partnering domains to ensure process and technology integration is optimal. This individual will be responsible for designing, building, testing and deploying the components of an evolving process definition practice. This will include responsibilities such as:Primary Responsibilities:
Will be a Process Definition and Process Architecture expert who is responsible for the continued maturation of the Enterprise Process Definition practice at Wells Fargo. Will be assigned to one of the following domain partnerships as a primary responsibility but may also provide secondary support to the listed areas when capacity allows.
o Risk and Compliance partnership and integration with Process Definitiono International Process Definition/Legal Entity/Third Partieso New Business Initiatives/Project Management Office, Issue Managemento Applications/End User Computing Tools and Data Managemento COSO
Will become an expert on all related object modeling and meta data
Must understand Process Definition methodology and Process Architecture practices and standards
o Value Streamo Value Stream Stageo Processo Activityo Tasko Business Scenario (Value Chain)o Playbooko Procedure
Understands Functional Decomposition – logically breaking down a large complex business area into its associated processes
Understands Process Decomposition – logically breaking down a process into its associated activities
Will design associated methods and processes regarding how the Process Definition methodology interacts with the partnering domain (Risk, Compliance, Legal Entity, New Business Initiative, Project Management, Issues Management, Applications, End User Computing tools, Data Management and/or COSO)
Will help arrange, plan and facilitate strategic planning workshops with Process Definition Practitioner base and appropriate business partner domain to define and prioritize requirements
Will execute the full lifecycle of Process Definition Practice intake and demand (new needs, questions, requirements, solutions)
o Prepare – Collect requests/needs for Process Definition Practices.o Assess – Review requests/needs, prioritize and disposition.o Definition – translation of needs into actionable requirements.o Design – Translate requirements into value proposition, conceptual design, and deployment timeline.o Build – Convert requirements and conceptual designs into formal body of knowledge (processes, procedures, playbooks, templates, guides, tools, artifacts, websites and educational material). Also includes policy alignment when needed.o Test – Partner with Delivery teams to ensure that the Practices meet the appropriate expectations.o Deploy – accountable for scheduling and coordinating appropriate activities such as communication and final training to transition solutions into live use across company.
Will partner with Training and Professional Development team to incorporate Process Definition methods and practices into training curriculum
Responsible for contributing new requirements for the advancement and simplification of Process Definition Required Practices
Responsible for partnering with BPM Practice Integration lead to:
o Incorporate industry research and benchmarking specific to Process Definition methodologies and practiceso Accommodate other program needs across enterprise that rely on Process Definition practiceso Build continued integration between BPM Practices (Process Definition, Process Measurement and Process Improvement)
Responsible for designing content and delivering education and communication via User Forums
Responsible for becoming an expert on object modeling standards and functionality in iGrafx
o Expert in all areas of the iGrafx tool suite:o Process Modeling & Analysiso Process Modeling & Architectureo Risk Managemento Performance ManagementSecondary
Team will have to ability to provide guidance to Business Process Owner and other stakeholders on the high-level definition of processes and their linkages to the various elements of the enterprise (process, risk, control, application etc.)
Manage workload in JIRA and will provide regular updates to stories
Team may need to participate in UAT and Regression testing
Required Qualifications:
10+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Black belt and 7+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics or engineering)
Desired Qualifications:
BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
Knowledge and understanding of Statistical Analysis software such as Minitab
Facilitation skills such as Helix
Change Management skills such as Prosci/ADKAR
Knowledge and understanding of Rapid Process Automation software such as Blue Prism
LEAN/Six Sigma certification or Wells Fargo business process management endorsement
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to manage complex projects in a large enterprise environment
Strong collaboration and partnering skills
Highly refined and professional verbal and written communications
Strong analytical skills with high attention to detail and accuracy
Advanced facilitation skills
Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities
Financial services industry experience
Ability to take on a high level of responsibility, initiative, and accountability
Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
Agile experience
iGrafx, ProVision or other enterprise process modeling experience
Ability to travel up to 10% of the time
Job Expectations:
Ability to travel up to 10% of the time
How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPSTFL&FOCUS=Applicant&SiteId=1&JobOpeningId=5542796&PostingSeq=1.All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
