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Outside In is looking for a Certified Medical Assistant to join our health care team, specializing in providing care to patients experiencing chronic disease.
Do you need to feel connected to the mission and vision of your organization? Since 1968, Outside In has been successfully empowering homeless youth, LGBTQIA+, people of color, those experiencing homelessness, and other marginalized communities to become healthy and self-sufficient. At Outside In, your time truly makes a make a difference in the lives of people who need it the most.
Outside In’s downtown Portland clinic is a Federally Qualified Health Center. That means we’re a clinic for everyone. We provide comprehensive, integrated health care services for youth beginning at age 13 and adults of all ages – including seniors.
The Chronic Disease Team Medical Assistant provides critical support for people living with chronic diseases, like diabetes and hypertension. Working alongside nurses, pharmacists, and providers, this Medical Assistant conducts outreach to keep at-risk patients connected to the supports they need to thrive.
This is a full-time, union-represented non-exempt position with a pay range of $19.53 - $22.84 per hour. Outside In offers an excellent benefits package, including comprehensive medical and dental insurance, Employee Assistance Program, health, dependent care, and transportation flex plans, 403(b) retirement plan with full vestment on day one, 18 days of paid vacation in your first year with increases every year until your sixth year, paid holidays, an Employee Discount Program that offers employer discounts on everything from dining to cars.
Who You Are
You understand and embrace the need for an empathetic and nuanced bedside manner, especially during moments where a patient is unhappy with information being shared with them or something else that may be triggering for them.
You can maintain your composure in a crisis and help others maintain their cool as well.
You view collaboration as key to not only supporting underserved communities but to working with your team, teams across an organization, and community partners and collaborators for the common good.
You view community outreach as something that removes barriers while centering the needs of those who are often disregarded.
You are comfortable with clearly communicating the needs and expectations of programs and processes to team members and patients while making sure all parties are heard and validated.
You are a proactive problem-solver and are always on the hunt for processes and procedures that could cause a problem in the future.
What You’ll Do
Patient care:
Obtain and document patient history, vital signs, and other established screening procedures.
Explain methods of health and disease prevention to patients.
Encourage patients to utilize available health services via the Outside In Diabetes Health Clinic and associated programming.
Support the use and distribution of remote self-measured monitoring devices to patients through education, appointment scheduling, and patient follow-up.
Prepare and administer medications, injections, and immunizations.
Assist with examinations, procedures, and treatments.
Apply principles of aseptic technique and infection control.
Conduct outreach to chronic disease patients.
Recognize and respond to emergencies.
Perform CLIA waived tests (including but not limited to HgbA1C, HIV, Hgb, UA, Strep, Covid).
Perform basic administrative medical assisting functions.
Facilitate relationships between providers and referral coordinators to assure image scheduling and referrals to other agencies and medical specialists.
Participate in quality improvement and workflow development.
Qualifications
We are committed to having an applicant pool for this position that reflects the diversity of the people we serve, and we highly encourage Black, Indigenous and People of Color and Queer folx to apply.
Studies have shown that women and Black, Indigenous and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We know that the best candidates for this job might include individuals who haven’t engaged in traditional educational systems, and if this position speaks to you, we encourage you to apply, even if you don't believe you meet every one of our described qualifications.
Must have completed a Medical Assisting program with an externship or 2 years of experience in a medical office setting as a Medical Assistant within the last five (5) years.
Must have or be able to obtain AAMA, CCMA or NCCT certification within 3 months of hire
Must have a valid Healthcare Provider CPR card
Excellent communication skills
Bilingual – Spanish preferred
Prior experience using an Electronic Health Record such as EPIC preferred
Knowledge of infection control principles and practices
Knowledge of HIPAA laws and patient rights
Able to handle multiple tasks and crisis situations
Willingness and ability to learn quickly and adapt to a variety of situations
Able to work with people from diverse ethnic, cultural, socioeconomic and sexual preference backgrounds
Able to work both independently and as a member of a primary care team
Be able to demonstrate MA proficiencies successfully at 90-day review
Working Conditions
This job is located in a standard medical office environment, embedded in a school. Ability to travel may be needed to support other agency clinics and teams.
Application Instructions
Please follow the link of the position for which you wish to apply and complete the online application. A resume and cover letter are requested. In your cover letter please address the following:
How would this position contribute to the pursuit of your long-term professional goals?
If you were selected for this position, how would you use your skills and experience to contribute to equity, inclusion and community growth at Outside In?
Applications will be considered as they are submitted so you are encouraged to apply early. Applications will continue to be accepted until the position is filled.
