Heart Spring Health is a growing naturopathic health clinic in SE Portland. We have recently moved our clinic to Sellwood! We are looking for an enthusiastic, reliable employee who is ready to work in a busy clinic, and excited to work Saturdays!
Please send your resume and references, along with a short cover letter/email introducing yourself. Share with us why this job description appeals to you, and why you think you would be a good fit including any experience you have personally or professionally with natural medicine. We are looking for the right fit, someone who LOVES natural medicine and is enthusiastic and friendly is the most important requirements for the position.
RESPONSIBILITIES:
-Answer phones (field calls regarding scheduling, collecting balances due, general patient questions, etc.)
-Upload documents into patient charts
-Check patients in/out, taking payments and scheduling follow ups
-Keep patient accounts up to date
-Order supplies
-Assist with referrals, faxes, prescriptions
-Assist with billing/aging
-Assist with insurance verifications
-Assist with laundry, dishes and general cleaning
WORK CONDITIONS:
-Shared space with other co-workers
-Work is reviewed through meetings, analysis of reports, client feedback and observations.
-Attendance at meetings or completion of work outside of normal scheduled hours may be required.
-Work is subject to frequent interruptions and normal office noise.
MINIMUM QUALIFICATIONS:
-Strong interest and experience with natural and preventive medicine is a requirement
-Calm, warm, and bubbly personality with a positive outlook - like a relaxing hot-tub with jets! This is also a requirement.
-Strong customer service skills - caring and connecting with patients, staff and providers is absolutely required.
-The ability to work as a team, and be a positive leader is also a requirement.
-Initiative and self reliance/confidence: make decisions on a timely basis and take action without direction from others when necessary.
-Maturity to lead others by example in customer relations, work ethics and performance
OTHER CONSIDERATIONS:
-Experience with Charm or other EMR
-Experience as a clinic assistant preferred!
-Love to talk on the phone - but not too long - short and sweet
-Irritatingly organized
-Problems are just puzzles waiting to be solved
-Love the intricacies of detail but have the perspective of an eagle
-Macintosh, savvy/guru/geek/lover!
-Must always be one step ahead, and never on toes
-Even with text messaging you still write in complete sentences with appropriate grammar
-Excuses are what you deal with, not what you deal out
-You are an elephant (that was a compliment you never forget!)
-You love wearing hats but not necessarily literally.
Our ideal candidate will have at least one year of experience in an office/medical setting and also have a solid customer service background with a passion for natural medicine. You would be available to work shifts Monday through Saturday as needed, but enjoy a regular set schedule for most of your shifts. We work as a team and sometimes teamwork requires flexibility to help everyone get the time off they deserve and need.
Please send your resume and references, along with a short cover letter/email introducing yourself. Please share with us why this job description appeals to you, and why you think you would be a good fit.
If this isn't the right position for you, we wish you the best of luck on your job search!
