Customer Order Specialist
Our client is locally owned and operated. They are known as an industry leader in Business Communication Services, offline and online, who brings forward-thinking solutions to their customers.
SUMMARY:
Our client is looking for a Customer Order/Administrator passionate about collecting details and working with customers to set up orders. This role interfaces with the customer, the sales rep, and the production team. In this role, you are part of a team of 3 others, all working with a common goal.
PAY: up to $30/hr for well-qualified candidates
SCHEDULE: 8:30 am - 5::00 pm Monday - Friday
DUTIES:
Responsible for receiving data from the customer, verifying the contents
Setting up the customer’s orders which can require up to 40 lines of data based on customer specifications
Verify the pricing for each line of service data used
Communicate what you found to the customer, with production, and co-workers
Close out the work order after production has finished
A high degree of detail and ability to multi-task
Remain calm under pressure and always remain friendly with the customer and co-workers.
Learn the USPS postal regulations. and understand print and mail related industry.
Talk with customers by phone
As needed answer general phone and front door
Make pricing estimates for customers
Various administrative functions as needed
QUALIFICATIONS:
Very friendly, articulate, and effective communicator using both written and verbal communication skills.
Excellent Team Partner.
Excellent customer service and strong decision making skills
Able to accurately handle extremely detailed information.
Experience in delivering client-focused solutions based on customer needs.
Able to follow detailed instructions and processes and prioritize tasks without supervision.
Advanced knowledge and use of Microsoft Office
Preferred Experience:
Experience with printing, mail sorting, and highspeed short-run production environments
Basic understanding of website constructs, marketing, measurement and analytics, content management, digital marketing, and Internet technology
Experience with Salesforce CRM
Call today 971.371.4028
Or
Send your resume to: portlandwest@pridestaff.com
Or
Apply online
PrideStaff Portland is a locally owned and operated Staffing Agency. PrideStaff is a winner of the coveted "Best of Staffing" Diamond award for 15 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. When it comes to your success, we leave nothing to chance. Let us to support your job and career search and see the difference PrideStaff can make for you!
