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High! We're Diem Cannabis. We are hiring for a new location opening in September 2022 in SE Portland off Milwaukie! We are looking for both full time and part-time cannabis professionals with a history of outstanding customer service and attention to detail to join our expanding team. This role requires candidates to be over the age of 21 and hold a valid OLCC Cannabis Card. Please respond with your current resume to be considered.
Job Summary
The Budtenders on staff are the faces of Diem’s brand. They greet each customer that walks through the door and ensures that everyone leaves knowing we did our best to make them happy. To be a successful Budtender at Diem, you should have a passion for customer service and a desire to make a positive impact. Budtenders have five (5) Essential Functions to accomplish this, and with an emphasis on these five essentials we can ensure our customers are delivered quality products and services.
Essential Functions
Service walk-in or pick-up customers depending on where stationed
Answer phone calls according to Phone Etiquette Guidance
Proactively participate in Sanitation Procedures of the facility to ensure compliance with COVID-19 laws and regulations
Execute and submit the daily budtending checklists
Assist Specialists and Management with completing their objectives as requested
Additional Tasks and Requirements
Understand how to properly handle cash and inventory in accordance with Diem’s written operating procedures
Always stay up to date with evolving company policies and procedures by attending weekly Level 10 meetings and reviewing policy updates in a timely manner
Stay up to date with OLCC compliance
Document all topics and durations of undergone training while on the job
Maintain a positive and welcoming atmosphere for our guests and coworkers
Hold Diem’s showroom to a high standard of cleanliness; avoid using devices for personal reasons, eating food on the line, and generally any conduct that is unproductive
Work on being well versed in product knowledge through Learn Brands, understanding business practices, and seeking mentors in the company.
Report any inventory or cash discrepancies, time off requests, product returns to management through applicable tools and forms:
Cash Discrepancy Tool
Item Discrepancy Tool
Time Card Discrepancy Tool
Product Return Tool
Applicable Training
All budtenders are expected to record at least 8 hours of annual training for all budtending functions. These functions include but are not limited to customer service, cash and inventory handling, compliance, and security protocols. All training shall be conducted by the Store Manager, the HR Assistant or their assignees in Specialist or other Management positions. All training must be documented in the employee’s training log for sufficient record keeping.
Certifications: OLCC Workers Permit
Essential Skills and Strengths
Strong verbal communication skills, strong teamwork skills and positive relations skills to be successful. Self-motivated and has the ability to work independently and make decisions. Utilizes time effectively to complete unfinished tasks within an organization. Excellent organizational skills, detail oriented. Pleasant, professional, and personable. Excellent customer service skills.
Please respond with your current resume to be considered.
