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Job Responsibilities
As a Hotel Front Desk Associate, you will greet our guests, assist them with check-ins and check-outs, and provide consistently prompt, responsive and courteous service designed to meet our high standards of quality, and to ensure repeat business.
Your specific duties in this role will include:
Listening to, and understanding guest requests, responding with prompt and appropriate action, and providing accurate information such as outlet hours and local attractions
Providing guests with welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate
Verifying and imprinting credit cards for authorization using electronic acceptance methods, as well as handling cash, making change and balancing an assigned house bank
Posting charges to guest room and House accounts using the computer
Apply in person at the Best Western, 760 NW Garden Valley Roseburg OR 97471. (Next to Fred Meyer Gas Station)
Thanks,
BWGVI