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The Roseburg location has an exciting opportunity for a Part Time Sr. Customer Assistance Representative. The Sr. CAR will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The Sr. CAR will gain knowledge through local training and hands-on experience to service customers at the counter, exit booth and return lane.
This position pays $13.50 per hour, and its at our facility at: 150 NE Garden Valley Blvd Roseburg, OR 97470. This position will remain part time.
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner- Provide directions and general assistance- Understand and communicate rental terms and conditions, vehicle features and other services- Sell optional protection products, upgrades, fuel options and other additional equipment- Assist to assess condition of rental upon return- Confirm rental paperwork from the Exit Booth- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans - Must be at least 18 years old- High school diploma or GED equivalent required; some college preferred- Requires at least 6 months customer service experience within the past 5 years- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years- No drug or alcohol related event on driving record in the past 5 years (DUI, DWI, failed breath test, diversion agreement or similar)- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Sunday Off- Monday 7:00am-4:00pm- Tuesday 7:00am-4:00pm- Wednesday 7:00am-4:00pm
- Monday 7:00am-5:00pm- Tuesday Off- Wednesday Off- Thursday 11:30am-6:00pm- Friday 11:30am-6:00pm- Saturday 9:00am- 1:00pm
To apply for this position, please CLICK HERE