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The safety manager will develop and implement all safety protocols and procedures and will ensure that all sponsor documentation is validated and verified to help ensure the safe and timely discharge of Unaccompanied Children. The safety manager will provide leadership to a team of safety supervisors and specialists receiving referrals in need of unification services with sponsors. This position is primarily remote with some office work. The candidate must have an appropriate workspace to complete confidential documentation, client phone calls, and video conferencing. Successful candidates for this role must pass a criminal background check, a No adverse child abuse and neglect (CAN) report or child protective services check.Key Responsibilities:Develop safety policies in coordination with other leadership staff
Supervise safety supervisors (1:9 ratio)
Review and determine red flag cases and those identified as having higher safety needs or concerns
Perform quality assurance and review on all safety specialist activities and safety screens in Sponsor Hub
Qualifications:Master’s degree in social work, psychology, behavioral health, public health, or other human services field
1+ years of experience working In-depth with migrant/refugee issues, particularly related to UC and sponsor families and the processes/documentation required for the assessment of sponsors and discharge of UC from ORR custody
5+ years of professional experience management/supervision of direct services providing staff working with vulnerable children and/or families
1+ years of experience hiring, developing, managing, and supervising, and retaining a team of highly skilled, culturally diverse, and experienced multi-disciplinary staff
Preferred Skills Experience validating and verifying documentation required from sponsor families including government-issued documents such as birth certificates, driver’s licenses, and passports
Experience working in a professional consulting environment with federal clients
Professional Skills:Excellent communication skills, particularly with frontline and supervisory staff
Excellent team builder and team player
High degree of comfort in a fast-paced, outcomes-oriented environment
Strong analytical, problem-solving, and decision-making capabilities; proven ability to make decisions independently within established parameters, applying documented procedures/criteria
Ability to interact professionally and effectively with internal staff and clients, UC sponsor families, and external service providers and stakeholders
Excellent verbal and written communication skills; demonstrated outstanding level of professionalism including the ability to exercise good judgment, discretion, and diplomacy
Ability to work independently, managing multiple tasks with short timelines and high priority, while communicating status to a variety of stakeholders as well as project management
Excellent organizational skills and attention to detail
Comfortable working remotely, working with an interdisciplinary team communicating and collaboratively primarily online
Working at ICFWorking at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migratedfiles/employers/posterscreenreaderoptimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transpEnglishunformattedESQA508c.pdf) . Nationwide Remote Office (US99)
