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Summary
Provide professional audio visual services and support to visitors and executives, some international, many with the federal government, in a corporate environment. The ideal candidate will have significant experience with Webex Meetings and Microsoft Teams support for corporate business meeting and conferences, both in person and remote. Experience with video productions and live broadcasts is preferred.
Responsibilities
Work on a team with other A/V technicians, and report into a manager of corporate events. Candidate would be responsible for supporting all internal and external events that require technical assistance. These events include large conferences/symposiums, training sessions, various stakeholder meetings, as well as a variety of daily business meetings between corporate staff, stakeholders, and governmental agencies. The A/V Group also manages all technical equipment installed at their campus including the daily operation and support of a state-of-the-art corporate conference center. Daily support activities include a variety of technical tasks such as configuring, operating, and trouble-shooting integrated A/V systems, a variety of projectors/displays, microphones, various sound equipment, computer systems, internet-based collaboration software tools, computer networking settings, and video conferencing systems. Setup and install audio input and output devices, including microphones, mixers, and speakers. Enable seamless sight and sound connectivity across multiple sources, including web conferences, live mix, recorded material, and system prompts. Manage expectations appropriately to often demanding clientele. Deliver service with a smile. Be well-respected within the organization for both service delivery and technical capabilities. Build and develop strong relationships by providing superior customer support as demonstrated by clearly owning, resolving and communicating issues and problems; being responsive to needs, requirements, and deadlines; and generally promoting goodwill in a professional and trust-building manner.
Technical support for the Conference and Training Center, other corporate conference rooms, certain offsite events and remote meetings:
• Setup and operation of various video and audio equipment
• Diagnosis and resolution of hardware, operating system, and software problems
• White glove support of corporate meetings and events (Webex Meetings & Events, Microsoft Teams Meetings, Live Events & Webinars)
• Edit audio and video clips for publishing (Kaltura MediaSpace, Microsoft Stream)
• Assist with other A/V Group projects and tasks related to the support of collaboration tools
• Participate in projects and initiatives which integrate with the A/V functions
• Occasional moving and lifting of equipment and furniture is required to support onsite and offsite meeting setup and teardown
• Occasional driving is required to provide support to remote meetings (personal vehicle and/or company vehicle with equipment)
• Position, at times, requires some flexibility in daily scheduling
Requirements
3+ years of professional audio technician experience in a corporate environment. Experience with video production equipment is preferred (PTZ cameras, production switchers, teleprompters, studio lighting, video ingest, NLE)
Current technologies supported by the A/V Group include:
• Webex meeting collaboration software
• Microsoft Teams
• Microsoft Whiteboard
• Kaltura MediaSpace and Kaltura Management Console
• Polycom video conferencing systems
• Teleconferencing systems
• Ross Video, AJA, Premiere Pro
• Interactive displays
• Crestron NVX and control systems
• Wired and wireless microphones
• Knowledge of BiAmp DSP's and Dante audio Start Time: Hours: 8:00am to 5:00pm
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Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
