Lead Modern Workplace Engineer

Lead Modern Workplace Engineer

06 Aug 2024
Pennsylvania, Carlisle, 17013 Carlisle USA

Lead Modern Workplace Engineer

Vacancy expired!

Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: Infrastructure-End User (2762006)

Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, providing services to five East Coast grocery brands: Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the size and scale of the local brands to and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.For more information, visit https:// www.retailbusinessservices.com .

Primary Purpose:

A Lead Workplace Engineer will provide expertise and leadership in the design, configuration, and management of all corporate, Distribution Center and Retail EUT devices and associated supporting services. They are expected to work in a fast-paced and challenging environment leveraging forward-thinking technical expertise in the Workplace Services.

Duties and Responsibilities:

  • Provide subject matter expertise in the analysis, design and preparation of technolgy solutions to meet business needs
  • Recommends components for solutions that will work well together across business domains, partner with domain architect or act as the domain archtiect to ensure adherence to the architectural roadmap
  • Accountable for projects/applications/infrastructure meeting business needs are delivered in a timely, cost effective manner considering all budget aspects including total cost of ownership.
  • Ensures project artifacts are developed as required, this includes working with support organizations and suppliers to ensure proper documentation is created and stored in the procedure's manual or document repository.
  • Facilitates/completes the creation of communication plans, ensuring that appropriate information is exchanged among key stakeholders.
  • Develops complete and robust test plans, cases, and scripts, ensures defects are properly resolved and user acceptance is obtained. Ensures the test scripts and defects are entered and tracked in our department tools.
  • Acts as communication point keeping the supplier and business partners informed of infrastructure changes, application changes, data changes or upcoming implementations and ensures business specific impacts are addressed.
  • Ensures integration and consideration of assigned business areas against critical business processing, freeze periods, schedule changes, weather events and significant refresh activities.
  • Thorough understanding of the business strategy, operations, markets, and key stakeholders.
  • Review business processes to understand the capability gaps and opportunities
  • Recommends Innovations and business processes /systems simplifications
  • Builds close relationships with the function heads and their teams. Advise these teams on how technology can be used to match or outpace competitor performance.
  • Works as 3 rd level support to help resolve issues within area of responsibility
  • Maintains a high level of individual contribution, professional growth, and ability to function effectively and independently, challenges others to do the same.

Qualifications:
  • B.S. in Computer Science, Information Technology, Engineering or related field or equivalent job experience
  • 6-10 years of enterprise OS engineering experience in design, configuration, and implementation capacities.
  • 3-5 years extensive technical experience with endpoint management systems (e.g., MECM, MS Intune, Jamf).
  • 8-10 years technical experience in Solution Engineering and/or Architecture.
  • Demonstrated experience with managing Windows and Mac Operating Systems in a widely distributed enterprise environment.
  • Ability to develop detailed solution design and implementation documentation.
  • Extensive experience troubleshooting and resolving distributed wireless connectivity.
  • Ability to manage own work time and priorities in accordance with aggressive timelines and budgets.
  • Demonstrated experience working with multiple support partners and external teams to deliver solutions.

Preferred Qualifications:
  • Agile/DevOps experience


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#DICEJobs

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@retailbusinessservices.com>

Job Requisition: 256533externalUSA-PA-Carlisle7282022

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Job Details

  • ID
    JC44639942
  • State
  • City
  • Job type
    Permanent
  • Salary
    N/A
  • Hiring Company
    Retail Business Services
  • Date
    2022-08-05
  • Deadline
    2022-10-04
  • Category

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