DIVISION QUALITY MANAGER (Director level)

Responsibilities Manages department resources and coordinates the implementation of the quality management system to cost-effectively facilitate quality and compliance.Leads the Zero Defects program implementation within the division.Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.Coordinates necessary division personnel for internal, customer and third-party quality system audits.Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality.