Support Specialist

Support Specialist

16 Jun 2024
Pennsylvania, Fortwashington, 19034 Fortwashington USA

Support Specialist

Vacancy expired!

Description
We are looking for a qualified IT Support Specialist that will install and maintain computer systems and networks aiming for the highest functionality. You will train users of the systems to make appropriate and safe usage of the IT infrastructure. A successful Support Specialist must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Responsibilities
  • Set up workstations with computers and necessary peripheral devices (monitors, printers, etc.)
  • Check computer hardware (HDD, mice, keyboards, etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specs
  • Develop and maintain local networks
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance with minimal downtime incurred by the end user
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
  • Maintain records/logs of repairs, fixes and maintenance schedules
  • Identify computer or network equipment shortages and place orders

Skills
  • Proven experience as IT Technician or similar Support role/position
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • In-depth understanding of diverse computer systems and networks
  • Good knowledge of internet security and data privacy principles
  • Degree in Computer Science, engineering or relevant field
  • Certifications a plus (e.g., CompTIA A+, MS Certified IT Professional)
  • Must be local to Ft Washington area; long-distance/remote candidates will not be considered

Job Details

Jocancy Online Job Portal by jobSearchi.