Talent Engagement Specialist

Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling.In this role, it is integral that you manage client information in the database and see each client through to completion.You will support management by gathering needed data and generating reports.In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets.Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments.Support individuals in the resource room with basic computer skills and navigating resourcesMake appropriate referrals to the partners within the facility.Seek out process improvements to improve the companyManage and direct office communications