CASE PROCESSING MANAGER

CASE PROCESSING MANAGER

19 Sep 2024
Pennsylvania, Horsham 00000 Horsham USA

CASE PROCESSING MANAGER

Vacancy expired!

Janssen Research & Development,

LLC, a member of the Johnson & Johnson Family of Companies, is recruiting

for a Case Processing Manager located in Horsham, Raritan NJ or High Wycombe, England.In this position you will direct and

supervises the operational and management activities of a team of Drug Safety

Associates (DSAs) dedicated to processing ICSRs and performing vendor oversight

functions at a defined Case Processing Center. Liaises with staff in Global

Medical Safety Operations (GMSO) functions, Global Case Management (GCM) Case

Receipt, Sector Liaison, Global Regulatory Reporting, as appropriate to

facilitate compliant, timely and efficient end-to-end case management. The Case Processing Manager will:

Responsible for workload management, ensuring ICSR

quality standards and compliance timelines are met

Subject matter mentorship, product/process expertise

and leadership to Vendor Personnel

Monitor defined Quality Control procedures (e.g. quality

check line listings, oversight activities, etc.) to ensure timely

completion and resolution of discrepancies

Special project leadership, planning, implementation

and post project review

Provide strategic resource planning with counterparts

to lead intermittent bolus activities and identify resource needs above

defined sourcing levels to identify alternate options (e.g. supplemental

sourcing strategies)

Assign resources to ensure appropriate functioning of

team

Contribute to development and implementation of

strategic direction for case processing functions

Lead Pharmacovigilance Operational Team (PVOT) meetings

with business partners

Support internal audits and external inspections

Perform performance management activities, including

establishment and monitoring progress of team member goals and objectives,

staff development plans, and execution of those plans for direct reports

Participate in recruitment of staff

QualificationsQualifications:

RN or BS degree in health-related field,

PhD/PharmD or other related scientific degree/qualification required OR for

nurses and pharmacists, certification/licensure is required (e.g. RN,

RPh,PharmD)

Previous industry and/or clinical

experience with a focus on pharmaceutical safety related areas, including

individual and aggregate reports. Typically demonstrated by a minimum of 5

years pharma experience preferred

Extensive knowledge and experience with

safety reporting and regulatory compliance, and experience of international

safety reporting/regulations preferred

Experience in high volume work environment

preferred

Ability to allocate resources and provide

personnel management to staff

Ability to identify, hire and retain

professional staff

Previous experience in a relevant

management role is preferred, however is not essential

Strong leadership skills, ability to lead

a team

Leadership skills for planning professional

development of direct reports

Ability to coordinate and harmonize

workflow activities of the team

Ability to evaluate processes and

procedures against outcomes to identify methods to improve efficiency, accuracy

and compliance

Ability to utilize appropriate initiative

and autonomy in achieving objectives; works independently

Ability to facilitate change

Demonstrates strong Credo values

Ability to organize training activities

and train personnel on pharma safety topics

Ability to identify training needs of team

members

Excellent

verbal, written and presentation skills

Good

computer skills (Word, email) and familiarity with safety systems

Knowledge

or experience with Excel, PowerPoint, Visio preferred

Johnson & Johnson is an

Affirmative Action and Equal Opportunity Employer. All qualified applicants

will receive consideration for employment without regard to race, color,

religion, sex, sexual orientation, gender identity, age, national origin, or

protected veteran status and will not be discriminated against on the basis of

disability.Primary LocationUnited States-Pennsylvania-Horsham-100 Tournament DriveOther LocationsNorth America-United States-New Jersey-Raritan, Europe/Middle East/Africa-United Kingdom-England-High WycombeOrganizationJanssen Research & Development, LLC (6084)Job FunctionPharmacovigilanceRequisition ID4661190912

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Job Details

  • ID
    JC2714872
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    J&J Family of Companies
  • Date
    2019-09-19
  • Deadline
    2019-11-17
  • Category

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