Description We are in search of a Surety Analyst/Administrative Assistant to join our team in the health insurance industry, based in King of Prussia, Pennsylvania. This role will involve managing and processing surety bonds needs for clients, facilitating information exchange, and maintaining accurate records. You will act as a liaison between clients, underwriters, and bondholders, ensuring all bond-related processes adhere to industry regulations.Responsibilities: Facilitate the efficient processing and management of clients’ daily surety bond needs, including reviewing bid specs and contracts accompanied by bond requests. Act as a vital part of the team, ensuring high levels of customer service through ongoing communication with clients, underwriters, and producers. Handle the administrative side of bond issuance and maintenance, supporting the work of underwriters and clients. Process bond endorsements and renewals as per client requests, ensuring changes to bond terms and conditions are accurately documented and communicated. Manage all administrative service delivery functions such as bond issuance, modifications, renewals, and cancellations. Enter relevant information into the bond processing system and maintain organized electronic files for all bond-related documents. Coordinate with underwriters to clarify any missing information or address concerns related to bond applications. Receive and review incoming bond applications from clients, verifying the completeness and accuracy of application forms and supporting documents. Ensure all bond-related processes adhere to company policies, industry regulations, and best practices. Perform quality checks to identify and resolve discrepancies or errors in bond documentation.Requirements Minimum of 2 years of experience in the insurance industry, preferably in health insurance Proven experience in customer service, demonstrating excellent communication skills and the ability to handle customer queries effectively Strong analytical skills with the ability to evaluate complex data and make informed decisions Experience in administrative assistance, capable of handling multiple tasks simultaneously and maintaining organized records Knowledge of account management principles and practices, with a focus on maintaining customer relationships and ensuring customer satisfaction Proficiency in Microsoft Office Suites, including Word, Excel, PowerPoint, and Outlook A high level of professional communication skills, both written and verbal, to interact with clients, team members, and management effectively Must not have any discriminatory attitude or behavior, respecting all individuals regardless of their background or identity.For more information on this Surety Analyst role and other full time accounting and finance opportunities, please contact us at 484.214.2831 and reference JO#03710-0013059496Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
