Quality Manager

Shift: Monday- Friday, 10:30am-7pm (Additional hours as needed). The Local Quality Manager will be responsible for supporting the operational and technical supervisor in ensuring timelines and quality measures are met and technicians are on task.  This position may have authority over local quality specialist(s) for delegated quality tasks.Essential Duties and Responsibilities:Demonstrates and promotes the company visionRegular attendance and punctualityReads, understands and follows management system requirements as relevant to responsibilities, including but not limited to requirements found in the Quality Manual, SOPs, Local Work Instructions and Methods which in turn ensures compliance with ISO/IEC 17025/AOAC ALACC requirements and relevant government regulatory requirementsReviews and distributes new/revised controlled documents and ensures the proper maintenance/disposal of superseded SOPsActs as a resource for laboratory personnel for correct application and interpretation of internal quality documentsEnsures staff is aware and trained on documents and requirements relevant to their responsibilities and reviews employee training records on a regular basis to ensure training records are properly completed and on-fileEnsures daily process controls for enumeration and pathogen testing are prepared with client samples and evaluates data to ensure it meets pre-defined acceptance criteriaConducts annual self-audit, conducts or coordinates monthly method audits, and generates audit reports including findingsEnsures non-conformances and complaints are identified and documented and that timeliness requirements are met.  Monitors non-conformances, root cause analysis, and complaint resolutions for trends. Assists in root cause analysis and corrective action effortsEnsures equipment is properly qualified and maintained.  Maintains equipment list and calibration schedule and ensures that calibrations are performed in a timely manner. Ensures the qualifications of contracted calibration servicesVerifies results and submits results, either electronically or in hard copy, to the appropriate personnel for transmission, in a timely mannerMaintains schedule and participation in proficiency testing programs with technical managementMaintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workersCoordinates the monitoring and review of the performance of quality critical suppliers; maintains a list of currently approved suppliersConducts Quality Management Review meeting at least once per year in cooperation with laboratory managementAccompany auditors (e.g. ISO quality inspectors) during audits of the laboratory and coordinates responses to audit findingsMaintain cooperative working relationships with all company employees.  Communicate orally and in writing to co-workers.  This includes “intra” and “inter” departmental employeesAdhere to all health, safety, and environmental regulations relative to assigned analytical work; maintain and assist others in maintaining a clean, safe work environmentPerforms other duties as assigned