Front Desk Customer Service Rep/Administrative Assistant (Leola)

Front Desk Customer Service Rep/Administrative Assistant (Leola)

01 Jun 2024
Pennsylvania, Lancaster 00000 Lancaster USA

Front Desk Customer Service Rep/Administrative Assistant (Leola)

Vacancy expired!

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Smoker & Company is seeking a Front Desk Customer Service Rep/Administrative Assistant for our Main Office located in Leola, PA. This role is highly visible and will interact with our clients, vendors, and other team members both in person and on the telephone. The ability to be professional, friendly, and courteous even when under pressure is key.

While this is an excellent opportunity for an experienced Customer Service Rep/Administrative Assistant, we will also consider someone that has a positive attitude, and the desire to learn.

Job Responsibilities:

Greeting and checking in clients

Pulling files for client appointments

Answering telephone calls

Scheduling appointments

Sending client documents to third party sources via our secure portal

Notarizing documents as needed

Sorting and distributing incoming mail

Performing miscellaneous clerical tasks as needed

Qualifications:

Ability to commit to a consistent work schedule

Memorial Day through Labor Day (summer hours) - Monday – Thursday 7:00AM - 4:00PM,

Friday 8:00AM - 2:00PM

Labor Day through Memorial Day Monday – Friday 7:45AM - 4:45PM

Additionally, during tax season, Alternating Saturdays 7:45AM - 12:00PM

Strong verbal and written communication skills

Ability to multi-task

Ability to work both independently and collaboratively

Ability to handle confidential information

Notary License (or willingness to obtain)

Experience:

Customer Service

Multi-line Telephone

MS Office Suite

Copying, faxing, scanning, and assembling documents

Integrity

Organized

Positive attitude

Problem Solving

Active Listening

Punctual

Attention to detail

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