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Service Advisor Position Available
Prime Time Auto Repair LLC. Is look to fill a Service Consultant position in our office, we are looking for someone who has automotive knowledge and has great customer service skills. Please read the below duties description and requirements.
Duties:
Greets customers, answers phone calls, provides information, makes appointments, calls customers for approval of work on vehicles, calls customers when jobs are completed and places follow-up calls after repairs are made.
Prepares customer invoices, reviews parts and labor charges with customers, and receives payment from customers.
Maintains automotive records by recording problems and corrective actions planned.
Prepares estimates, repair order (RO), and computerized invoices.
Maintains the appointment book.
Communicates with the technician to ensure service work is completed in a timely fashion.
Order parts, receive parts orders, and check parts invoices to ensure the charges are accurate and added to the customers invoice.
Other duties as assigned by management.
Requirements:
Automotive knowledge
Good customer service in person and phone skills
Basic computer knowledge
Service writer experience is a plus
Experience with Mitchell software is plus
To apply for this position please send your resume or apply in person.
Email: Support@Primetime-Autorepair.com
Fax: 717-768-0118
Address: 50 Queen Rd.
Gordonville, PA 17529
