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Service Appointment Coordinator/Estimator - Great Career Opportunity in Automotive Repair Service!
Leola, PA
Serve as a friendly point of contact for customers calling and coming into our shop
Schedule service and repair appointments for customer vehicles
Review and explain repair invoices to customers when they pick up their vehicles
Answer phones and make phone calls
Generate and explain repair estimates to customers
Accept and process customer payments
Assist with other office and administrative tasks as required
Close the office at the end of the day
Work for a faith-based business that values and respects their employees
Full-time, Monday - Friday schedule with benefits. 7:30am to 5:30pm. Flexible start time but must be able to work until closing.
Steffy’s Garage is looking for an experienced full-time Service Appointment Coordinator/Estimator to assist our team with office & scheduling responsibilities in our steadily growing company. Our Service Appointment Coordinator/Estimator is the “Face” of our company and will be connecting with customers in person and over the phone.
Steffy’s Garage is an independently owned and operated small and large vehicle repair facility founded in 1977. Our services include but are not limited to state inspections/emissions testing, oil changes, and tires, etc. We have built our reputation on honesty and integrity.
What we are looking for in our Service Appointment Coordinator/Estimator:
Experience: 2+ years of experience in a front desk administrative role, ideally in a vehicle repair, dispatch, or call center environment.
Knowledgeable: Mechanical repair knowledge in the automotive industry is required.
Active: Must be able to multi-task in a fast-paced office.
Personable: Warm, friendly, approachable. Honest and trustworthy. Compassionate and patient demeanor. Ability to work well under pressure.
Great Communicator: Excellent verbal and written communication skills. Ability to quote costs for repairs or parts and explain repair quotes and service repairs plainly and thoroughly to customers.
Team Player: To provide excellent service to our customers and fellow employees. Willing to do whatever you can to help fellow employees as a team.
Computer Savvy: Ability to learn and use shop-specific software, experience with MS Office.
What we offer our Service Appointment Coordinator/Estimator:
$24 - $26 p/h Depending on Experience
Health Insurance
PTO & Paid Holidays (including your birthday!)
Retirement plan with a company match
Short Term Disability
Life Insurance
AFLAC
A friendly and respectful work atmosphere
To apply for our Service Appointment Coordinator/Estimator position:
Please submit your resume via this job ad. We look forward to hearing from you soon!
