Call Center Coordinator/Customer Service (Horsham, PA & Remote During Covid-19)

Call Center Coordinator/Customer Service (Horsham, PA & Remote During Covid-19)

13 Aug 2024
Pennsylvania, Philadelphia 00000 Philadelphia USA

Call Center Coordinator/Customer Service (Horsham, PA & Remote During Covid-19)

Vacancy expired!

LSA is currently seeking individuals who are passionate about exceeding customer expectations to support our call center. LSA offers a multi-cultural working experience in a casual and friendly atmosphere. We are committed to employee development and offer room for advancement! LSA's Mission is to have our employees come to work every day with one goal in mind: to help people and companies survive and thrive in a global environment.

Please note that we are currently working remotely during the Covid-19 Pandemic. We anticipate a partial return to the Horsham office when the Covid-19 Pandemic subsides

Responsibilities

Assist clients by gathering accurate information and connecting them with an Interpreter over the phone

Handle multiple phone lines at the same time pleasantly and efficiently

Provide exceptional customer service

Requirements

A personal computer with working camera and internet connection (required for remote Covid-19 work)

Ability to deliver a highly satisfying customer experience

Strong computer skills and ability to learn new software

Ability to keep sensitive information confidential

Multi-language capability is not required

Qualifications

High school diploma or equivalent

Proven success in a previous customer service/call center position

Ability to work remotely in emergency situations

This position is an on-site position only

Hours

Monday-Friday, with the potential of one weekend day. Shifts are 12-8:30PM, or 3-11:30PM

Apply Here: https://jobs.lever.co/lsa-hr/fb8a7008-1f5f-4fc7-8bb0-c4f60d26c8a8

Founded in 1991 by Laura K.T. Schriver, LSA offers a full range of premier language-based services. With over 170 employees and a network of more than 3,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide, in over 220 languages, across virtually every industry segment. LSA is conveniently located in Horsham, minutes from the PA Turnpike, in a business center with ample free parking and beautiful landscaping. LSA offers a competitive benefits package with a generous 401k match for qualifying employees. For more information on LSA, please visit www.lsaweb.com.

LSA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. EEO IS THE LAW

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