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Reference #: 4453400
THE POSITION
The Liquor Control Board is looking for a friendly, motivated individual to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores! If you are interested in food and wine pairing and assisting customers, this would be an opportunity to share and expand your knowledge! Join us in achieving our goal to responsibly sell wine and spirits, regulate Pennsylvania\'s alcohol industry, promote alcohol education and social responsibility and maximize financial returns for the benefit of all Pennsylvanians.
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Catering & Group Sales Manager , you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business and maximize revenue and event experience.
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When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
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Reference #: 2469257
Aya Healthcare has an immediate opening for the following position: Case Manager Registered Nurse in Philadelphia, PA.
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Store Family Dollar
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Reference #: 4435980
THE POSITION
Do you have a passion for food and wine pairing? Do you have experience with providing friendly and enthusiastic customer service? We are looking for a motivated individual to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores. Our goal is to responsibly sell wine and spirits as a retailer and wholesaler, regulate Pennsylvania\'s alcohol industry, promote alcohol education and social responsibility, and maximize financial returns for the benefit of all Pennsylvanians. Make your career aspirations a reality with us!
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Reference #: 33895
Summary
Oversees the overall customer experience and day-to-day operations to include On-Time-Performance. Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Responsible for effective employee/labor relations. Compliance with audit and budget key performance indicators.
Major Responsibilities:
Selects, trains and mentors all managers and supervisors. Ensures that all personnel have been trained and/or retrained according to customer interaction and operation standards and state and federal regulations
Selects, trains and mentors the driver workforce. Ensures all personal have been trained and/or retrained according to operational procedures. Follows up with new drivers at regular scheduled intervals on their performance. Has face to face contact with all drivers at their domicile a minimum of once a month.
Ensures and maintains highest level of customer experience. Resolves escalated Customer complaints.
Ensures that company standards are met for all employees in the areas of appearance, training, education and regulatory compliance
Ensures compliance with Safety and environmental standards, including appropriate attendance of safety and risk reduction meetings, handling of injury investigations. Ensures adherence to all DOT and FMCSA regulations.
Ensures sound cash control and maintains GLI field accounting standards. Develops budget and manages operating expenses within the budget.
Develops initiatives to increase sales. Performs analysis and makes recommendations to ensure competitive advantage from a marketing, customer service and human perspective.
Provides employee development by providing ongoing feedback to employees concerning strengths and areas of needed improvement through the use of DriveCam and customer feedback. May recommend supplemental training programs.
Basic understanding of federal, state and local labor laws. Work closely with local HR to address all levels of harassment complaints and assist in investigating thoroughly all allegations of harassment
Works with staff to ensure good labor relations are maintained. Includes working with Assistant Business Agents and Shop Stewards as well as handling 3rd level grievance resolutions. Ensure the following of the CBA
Actively engages the community as the company standard-bearer.
Other projects or tasks as assigned
