Vacancy expired!
Associate Practice Manager - Department of Psychiatry
Job ID :84976
Job Category: Customer Service/Patient Access
Specialty Area: Customer Service/Patient Access
Primary Shift: Day
Work Schedule: M-F
Penn Medicine Entity: Clinical Practices of the University of Pennsylvania
Location: Philadelphia, PA
Address: 3535 Market St
Education Required: Per Position Description
Experience Required: Per Position Description
Employment Type: Full-Time Regular
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?Position Description :In collaboration with leadership, the Associate Practice Manager provides strategic operational leadership, supervision anddirection in regards to all administrative, financial, regulatory, quality, human resources, patient/employee satisfaction, andclinical aspects for the following scope:<10 = # of staff directly and indirectly managed<15,000 = # of budgeted annual visitsComplexity Factors (may involve a few of the following factors of practice complexity): multiple practice locations,high practice/facility square footage, service line oversight, coordination of inpatient services, coordination of care acrossseveral departments/entities, academic involvement (research initiatives, resident program), special clinical programs,multiple clinical specialties, complex regulatory requirements, management of external partnerships/collaborations.Ensures management of daily practice operations run efficiently and effectively – including:patient scheduling, billing, and coordination of services/facility(ies)providing quality care to patients; championing quality initiatives with the providers and staffmaintaining a patient/customer focus as evidenced by patient satisfaction scores and other indicatorsachieving financial goals related to budgetoffering a collaborative work environment that values professional ownership/accountability for physicians and staff asdemonstrated through retention and engagement/satisfaction scoresregularly reviewing work processes to ensure efficiency of work flow, including implementation of technology and bestpracticescomplying with regulatory requirementsserving as liaison to embedded specialists, external stakeholders, other UPHS providers and acts as point person forgeneral facility managementmanaging (directly and indirectly) practice staffMinimum Requirements :High school diploma/GED required.3+ years Relevant experience, prior management experience in a healthcare settingpreferred. Degrees may be considered in lieu of total experience.Associate’s Degree preferred.Additional Information :We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.Penn Medicine http://www.pennmedicine.org/careers/Live Your Life's WorkEOE/AA, Minority/Female/Disabled/VeteranWe are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
