Community Empowerment & Opportunity - Operations Manager

Essential Functions Manage and implement risk and safety, IT and Fleet management workflows to meet objectives set by the Deputy Executive Director of Operations. Ensure that the internal operations of the office are running efficiently and in line with both City rules and regulations as well as funder requirements.  Manage and monitor the department’s fleet of vehicles, including planned maintenance and staff usage. Ensure that the agency has timely and accurate inventory tracking to meet asset management and quality controls of the organizations procured goods. Ensure that the agency has timely and accurate Safety Reporting and manage and serve as chair of a compliant Safety Committee in life with City rules and risk aversion.  Build teamwork and “support-first” mindset for the Operations unit while upholding agency policy and procedures for effective support services equitably across all units and employees.  Manage the office telephony program including mobile device support and distribution in line with the Office of Information Technology (OIT) policies and protocols.  Troubleshoot issues and errors experienced by the Operations unit or operational-related issues within any unit as they arise. Liaise with the OIT regularly.  Other duties as assigned.   Competencies, Knowledge, Skills and Abilities Experience managing IT systems and processes. Experience with project management tools and concepts.  Creative and motivated with the ability to work alone and in a team setting.  Attention to detail.  Ability to anticipate and meet deadlines. Excellent oral and written communication, technological understanding, critical thinking and problem-solving.   Supervisory Responsibilities   Operations Coordinator and IT Coordinator   Other Specialties, Certifications, Physical Requirements, and Work Conditions  Regular, predictable attendance is required  Successful candidate must be a city of Philadelphia resident within six months of hire