Creative Media Specialist

The Creative Media Specialist develops and produces high-quality graphic design and visual communication materials that support the needs of City of Philadelphia departments. As part of the Office of Innovation & Technology’s Creative Services Group, this position creates accessible and engaging print and digital assets, maintains consistent visual standards, and collaborates with stakeholders to turn project requirements into effective design solutions. The role requires creative problem-solving, strong production skills, dependable project ownership, and the ability to adapt to changing priorities.Key Responsibilities  Design and produce creative assets for campaigns, presentations, reports, brochures, signage, social media, and web-based communications.  Develop visual concepts that clearly communicate information, support project goals, and serve diverse City audiences.  Apply strong skills in layout, typography, color, composition, and visual storytelling to deliver professional work.  Adapt creative assets across print and digital formats while maintaining brand standards and visual consistency.  Collaborate with City departments and Creative Services colleagues to clarify project scope, content, deliverables, specifications, and deadlines.  Independently manage assigned projects from concept through final production, including revisions, approval coordination, and organized file delivery.  Proactively communicate project progress, risks, anticipated delays, and changing requirements to Creative Services leadership and stakeholders.  Balance multiple concurrent assignments and adjust workflows as priorities change, while maintaining quality and accountability.  Prepare accurate production-ready files for printing, distribution, publication, and handoff to vendors or partner teams.  Apply accessibility, inclusive design, and plain-language principles where appropriate to help make public-facing materials usable by residents.  Participate in creative reviews, share design knowledge, and stay current with relevant design practices to strengthen team deliverables.