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IT Manager
Engineering
1818 Market Street, Market Street, Philadelphia, PA, USA
How you will helpYou will be responsible for internal technical support for all staff and IT infrastructure. This includes provisioning employee workstations, troubleshooting hardware and software challenges, and acting as a point of contact with regards to third-party service support. You will also be responsible for intake and inventory of hardware used at HealthVerity. Additionally, you will manage the maintenance and operation of internal office networks and connectivity including the office wifi, printers, A/V, and telephony equipment. Automation and documentation of these processes will be a key focus for this position.What you will do
Manage user accounts across several platforms (G Suite, Slack, Trello, Zoom)
Manage office infrastructure (Printers, WiFi, Telephony, A/V)
Maintain office hardware inventory
Troubleshoot MacOS issues
Assist employees with hardware needs (laptop repairs, keyboards, monitors, mice, etc)
Document procedures and implement established policies
Automate frequently occurring tasks
About YouYou are
Interested in consumer technology
Detail oriented and pragmatic
Skilled at documenting process and procedure
Able to handle some off hours maintenance
Able to plan and execute changes across critical corporate infrastructure
Desired Skills and Experience
Network administration
MacOS administration
Familiarity with a broad range of consumer technologies and applications
Inventory Management is a plus
G Suite administration
Linux and shell scripting is a plus
Logging/monitoring is a plus
HealthVerity,based in Center City Philadelphia, is a venture-backed technology company that is transforming the way data-led organizations make critical decisions. Our technology platform serves as the foundation for the rapid creation, exchange and management of healthcare and consumer data in a fully-interoperable, privacy-protecting manner. Advantaged by highly sophisticated identity resolution and matching capabilities, HealthVerity is on a mission to increase transparency, forge interoperability and activate deeper insights.Our company challenges
Empowering clients with highly rewarding data discovery and licensing tools
Ingesting and managing billions of healthcare records from a wide variety of partners
Standardizing on common data models across data types
Orchestrating an industry-leading HIPAA privacy layer
Innovating our proprietary de-identification and data science algorithms
Building a culture that supports rapid iteration and new possibilities
The infrastructure and culture we are building will provide an environment that cultivates innovation. We want to move fast knowing we can fix anything we break along the way. If a new need arises, we want to turn around a solution quickly. We want to solve our challenges in ways that create even more possibilities. We’re creating a platform that lets us discover what else we might do.We have big plans We are building a platform that will scale to support an ever-growing array of data providers and innovative products. You must be able to think big while still delivering on near-term requirements.HealthVerity is an equal opportunity employer.