Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.Job SummaryComcast is looking for a motivated and highly collaborative individual to join the Competitive and Market Insights team as Manager of Strategic Insights Growth Programs. This individual, reporting to the Sr Director Strategic Insights, will develop and maintain recurring performance reporting of key growth initiatives. This role will provide opportunities to learn the business and engage with senior leadership.This position requires a candidate that can live the data with a blend of analytical, project management, and communication skillsets. In this role the individual will assist with the reoccurring performance reporting and opportunity/risk to plan. This will include producing & disseminating reports, reviewing results with senior leadership, and partnering with peer marketing and finance teams within headquarters and field teams.Job DescriptionCore Responsibilities
Develop and maintain a working knowledge of the Xfinity’s industry, data sources (first and third party), and existing reports
Foster relationships with internal (Business Intelligence, Product, and Field Marketing and Sales teams) and external (third-party vendors) parties
Work independently on concurrent workstreams and interface with all levels in a highly matrixed working environment
Ensure data reported are accurate, timely, and effectively communicated
Deliver performance analysis including forecasting, actuals, and comparative views across similar and dissimilar markets
Align competitive go-to-market activity to Xfinity channel and subscriber performance by growth initiative
Drive usage of competitive intelligence insightsensuring a common understanding of baseline metrics
Provide recommendations on improvements to competitive intelligence data sources and processes
Support ad hoc analysis requestsas assigned
Qualifications
Strong problem solving and critical thinking skills, “Be Curious.”
Able to work quickly in fast paced environment while still performing QA.
Possess a balance of general business knowledge, analytical acumen, and presentation skills; “tell the story.”
Understand analytical and dashboarding best practices.
Ability to work independently to find opportunities to enhance processes and drive results.
Promote and evangelize a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork, while maintaining an environment that is upbeat and fun.
Demonstrate ability to take on increasing levels of responsibility
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.EducationBachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Relevant Work Experience5-7 YearsJob Family Group: Functional Operations
