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Our Mission
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Reference #: REQ554968
What success looks like in this role:
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Make your mark at Comcast a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
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Reference #: 126284-2
We are looking for a Product Sales Manager - Books to join our Academia and Government -Segment Sales division. This is an exciting opportunity to join Clarivate and work with industry recognized services including ProQuest eBook Central, Rialto, and Oasis. You will be responsible for understanding the customer\'s business needs in detail and aligning their needs with appropriate solutions to proactively drive revenue growth and new sales opportunities. This position will also have a dual focus on acquiring new business and managing / renewing a territory of existing \'target\' customers. If you have experience selling into higher education or academic sectors and this sounds like an opportunity you are interested in, then we would love to talk to you!
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Reference #: Req-6176
Job Description
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Reference #: Req-5998
Job Description
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Reference #: 126425-1
We are excited to bring on a new Technical Support Analyst to join our growing team at Clarivate! As first point of contact for North America, you will be responsible for all inbound customer inquiries and providing expertise to customers, distributors, and internal stakeholders. As a key member of the team, your main purpose is to diagnose and resolve both technical and product functional inquiries or to handle implementation requirements for new customers, including customer training. You will be responsible for proactive, seamless customer service in response to client service requests received via multiple channels (telephone, e-mail, chat) for Primo. By collaborating internally with regional departments, you will deliver exceptional service by investigating, reporting, and documenting customer issues and/or enhancement requests while ensuring that both internal and external stakeholders are updated as appropriate. You will be working closely with senior team members, and actively participate in discussions to optimize the customer experience. If this sounds like an opportunity you are interested in, then we would love to talk to you!
