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The Services Engagement Manageris responsible for driving Unit4 services business growth by working directly with customers, Unit4 license sales and PS delivery teams to identify, scope and close new professional services opportunities within assigned accounts or territory. Scoped opportunities should realize customer value and meet Unit4 business requirements for profitability and quality. This is a direct sales role with an assigned target quota.
In this position asServices Engagement ManagerinNorth America, you possessand applya comprehensive knowledge of PS solution design and resourcing required to complete complex customer enterprise IT assignments. The position requires advanced technical understanding of Unit4 products and solutions required to meet customer need. Carries services bookings quota, able to work collaboratively and effectively with Unit4 license Sales and PS staff to shape and close SOWs. Ensures handover to PS delivery teams is smooth acting as point for escalations as required during engagement. Stays engaged during project delivery to ensure customer satisfaction and business value realization (BVR) as appropriate.
Typically, 5+ years’ experience in solution definition, scoping and delivery of complex professional services as part of an enterprise software business. 3+ years of quota performing sales. Evidence requiredof scoping and closing Enterprise Professional Servicesopportunitiesof $250k+ value and consistent achievement of quota targets.
Join Unit4 and you’ll be part of one of the most exciting journeys in the ERP cloud software space today.
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