Technical Product Support Analyst IV

Technical Product Support Analyst IV

14 Jun 2024
Pennsylvania, Philadelphia, 19019 Philadelphia USA

Technical Product Support Analyst IV

Vacancy expired!

Technical Product Support Analyst IV – 8 years of experience

Location – Philadelphia, PA is highly preferred, but manager open to remote EST

Contract Length: 6+ months – contract to hire

  • Responsible for providing technical application support. This includes, but is not limited to, analyzing customers’ business needs and developing technical requirements, preparing technical responses to Requests for Quotes (RFQs), configuring integrated solutions to meet customer needs and implementing client solutions.
  • May act as a primary point of contact between customer’s technical staff and the enterprise’s development/engineering organization.
  • Serves as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise’s products.
  • Bachelor's Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
  • Typically has 8+ years of high-tech industry and/or IT work experience in product engineering, development and/or support functions.

Additional Information:

These resources will be supporting the Loyalty and Rewards Program.
-Support of large scale API applications
-Nice to have ElasticSearch monitoring tool experience
-Resource will be looking at issues and working with the development team to reslove
-Reviewing documentation

Nice to have:
-Postman
-Coding experience is a plus
-AWS

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Job Details

  • ID
    JC15434451
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    West Coast Consulting LLC
  • Date
    2021-06-11
  • Deadline
    2021-08-10
  • Category

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