Busser/Runner Full Time Position Available (401 Chestnut Street)

Busser/Runner Full Time Position Available (401 Chestnut Street)

23 Apr 2024
Pennsylvania, Philadelphia 00000 Philadelphia USA

Busser/Runner Full Time Position Available (401 Chestnut Street)

Vacancy expired!

Job Details

Be an integral part of one of the team at Franklin Social Kitchen & Bar located in the Renaissance Downtown Philadelphia.

Provide friendly, responsive service to create a memorable dining experience for all of our guests. Each Servers primary objective is to provide a flawless experience and ensure guest loyalty.

Must be passionate about food, beverage and service

Executes sequence of service and service standards as prescribed in Service Manual

Performs all opening and closing side work as prescribed

Stocks and/or restocks all service stations as needed.

Polishes silverware and glassware as needed

Inform guests of menu though menu presentation when necessary.

Clears, cleans and resets tables according to standards

Performs water and bread service

Refills coffee, tea and water for all guests

Regularly articulates ingredients of dishes to guests table side

Answer questions about our food, beverages and other restaurant/hotel functions and services accurately.

Maintain clean service areas.

Monitor and observe guests dining experience. Ensure guest satisfaction with the food, beverage and service. Respond promptly and courteously to any requests.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Maintains daily inventory of FOH supplies, checks par levels, ensures mise en place is prepared and operational

Requires basic computer skills

Inspects and maintains daily cleanliness and organization of FOH Service Stations

Informs management of any out of stock items

Mark guests with proper silverware per course

Assists in putting away requisition daily

Handles guest requests promptly and efficiently

Be part of a team. Work together and be attentive to each others needs during the course of the service.

Completes any other duties as assigned

Welcome and greet guests. Make all our guests feel comfortable and let them know youre there to personally take care of them.

Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

Is polite, friendly and helpful to guests, management and fellow team members

Attends all appropriate hotel meetings and training sessions

Executes emergency procedures in accordance with hotel standards

Complies with safety regulations and procedures

Complies with hotel policies and rules

Remains current with hotel information and changes

Complies with hotel uniform and grooming standards

Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

Excellent communication skills “ oral and written

Must be able to prioritize work.

Must be guest service oriented

Excellent hospitality skills

Able to work a flexible schedule, including weekends and holidays

Thorough knowledge of spirits, wine, beer and food.

Willingness to learn new skills

Exceptional guest service skills

Basic computer skills

Ability to work flexible schedule to include weekends and holidays

Experience: One+ years experience in upscale restaurant environment in equivalent role

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