UX Designer

UX Designer

02 Mar 2021
Pennsylvania, Philadelphia, 19103 Philadelphia USA

UX Designer

Job Summary
Responsible for acting as a high-level individual contributor to the Human Resources Systems and Technology department. Acts as a Subject Matter Expert for specific HR Systems and Technology related inquiries and projects. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Responsible for documenting all configuration and design activity within their function(s).
Job Description

Core Responsibilities

  • Serves as subject matter expert and point of contact for HR Systems and Technology related inquiries and requests from department heads and other business stakeholders.
  • Collaborates with business stakeholders to identify product and technical requirements for assigned function(s) and project(s).
  • Designs, builds and tests all new enhancements and ensures production support and resolution of any defects.
  • Leads the rollout, training and communication for annual systems processes such as performance management, merit and bonus payment and learning management systems applications.
  • Provides user feedback to management to influence future systems enhancements.
  • Conducts regular HRIS maintenance and audits to ensure the quality of data.
  • Conducts needs analysis to determine integration requirements.
  • Leads training initiatives to introduce new applications or new features in existing applications.
  • Monitors and evaluates new enhancement packages, competitive applications and products and makes recommendation features.
  • Works with Quality Assurance team to ensure all necessary testing is accounted and documented.
  • Provides feedback regarding best possible user experience for application users.
  • Utilizes in-depth knowledge of process design and redesign skills to present and defend functional and technical solutions.
  • Utilizes knowledge of project management to keep functional efforts on schedule and within budget parameters.
  • Provides weekly, monthly and annual reports. Provides special reports and analyses to support the business as necessary.
  • Supports efforts to maintain accurate master data. Extracts data and provides analysis of master and transactional data.
  • Oversees the correction of master data with appropriate field HR personnel and Employee Service Center personnel.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Comcast is an EOE/Veterans/Disabled/LGBT employer.


Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

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