Research Analyst

Research Analyst

22 Sep 2024
Pennsylvania, Philadelphia, 19103 Philadelphia USA

Research Analyst

Vacancy expired!

Description - ExternalBring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.

Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Summary
The Informatics division of Independence uses information technology to drive healthcare strategy and innovation. This position provides an opportunity to utilize a comprehensive healthcare data warehouse (AEDW) to provide reporting and analytics to internal and external customers to support healthcare management, wellness initiatives, and financial reporting to retain and gain customer business.

This position reports to the Manager, Analytics in the Informatics department.

Major Responsibilities
  • Develop ad hoc reporting using SQL / SSRS / Tableau in response to requests from external customers and brokers, and from Sales, Underwriting, and other internal business partners
  • Summarize, interpret, and present results in a clear, concise manner for internal and external customers
  • Engage in a consultative partnership between Sales, Underwriting, Care Management, BTS, and other Informatics teams to understand the business needs and provide reporting solutions that facilitate actionable decisions
  • Ensure that all recurring and ad hoc reports conform to requirements and reconcile to designated sources
  • Navigate Service Now to manage workload of incoming requests from business areas
  • Respond to business partner inquiries regarding Index Reporting platform and standard reports
  • Develop strong knowledge of claims and membership data in AEDW
  • Create report subscriptions
  • Perform User Acceptance Testing (UAT) on new reports or report enhancements
  • Develop knowledge of outreach and engagement data to support medical management initiatives

Qualifications - External

Knowledge, Experience Requirements

Education
  • Bachelor’s Degree in Finance, Public Health, Health Care, Statistics, Math or related quantitative area

Experience
  • At least 3 years’ experience in performing drill down analysis and data mining, or Master’s Degree
  • Experience with SQL / SSRS / Tableau
  • Demonstrate technical experience and data management skills, with an emphasis on the ability to perform QA and reasonableness checks
  • Ability to analyze data and develop reports in a clear, concise way for users to understand
  • Advanced Microsoft Office skills (Powerpoint, Excel, Word)
  • Excellent oral and written communication skills
  • Experience engaging directly with business leaders and executives
  • Prior experience in the healthcare industry preferred

Job Details

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