Customer Service Representative (South Side)

Customer Service Representative (South Side)

03 Apr 2019

Customer Service Representative (South Side)

Kelly Services is looking for a Customer Service Associate for our client located in SouthSide , PA

This position is responsible for handling customer questions, taking inbound calls, and taking applications over the phone for our clients programs.

Essential Duties include:

- Taking applications over the phone and determining customer eligibility

- Completing all administrative functions

- Managing difficult customer situation

- Responding promptly to customer needs

- Soliciting customer feedback to improve service

- Adhering to program guidelines and procedures

- Taking inbound calls from customers, assisting customers with questions and resolving problems

- Maintenance and updating of customer files

- Data entry and maintenance of customer accounts on the computer systems

- Documenting contact with customers

- Processing all program correspondence and mailings

Two shifts available- both Monday - Friday

8:30am to 5pm OR 11:30am to 8pm

Starting at $13 an hour

Blocks from the T Station, bus stop right out front and even free parking!

This is a temp to hire opportunity

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