Vacancy expired!
Kelly Services is looking for a Customer Service Associate for our client located in SouthSide , PA
This position is responsible for handling customer questions, taking inbound calls, and taking applications over the phone for our clients programs.
Essential Duties include:
- Taking applications over the phone and determining customer eligibility
- Completing all administrative functions
- Managing difficult customer situation
- Responding promptly to customer needs
- Soliciting customer feedback to improve service
- Adhering to program guidelines and procedures
- Taking inbound calls from customers, assisting customers with questions and resolving problems
- Maintenance and updating of customer files
- Data entry and maintenance of customer accounts on the computer systems
- Documenting contact with customers
- Processing all program correspondence and mailings
Two shifts available- both Monday - Friday
8:30am to 5pm OR 11:30am to 8pm
Starting at $13 an hour
Blocks from the T Station, bus stop right out front and even free parking!
This is a temp to hire opportunity
